Guest User
December 7, 2024
The staff provided great service, which changed my impression of Marriott. I have stayed at Marriott hotels several times, and this was the first time that a staff member remembered my room number, which touched me a lot. The service was responsive and friendly. I came from Cam Ranh Resort, where the staff did not greet me. I did not like Nha Trang at first, and felt that the service here was indifferent. But all the staff at Sheraton greeted me kindly. The staff in the lobby can communicate in English, and there are also dedicated Chinese staff, but they are not on duty every day.
The room is quite standard, after all, it has been built for a long time, the facilities are relatively old, and it is all carpeted. The bedding in the room has no smell. The location is right on the side of the road, and the sea view seems to be similar in every room. There is a balcony to see the sea view, but it is too noisy. The location in the city, there are delicious restaurants, beverage shops, supermarkets, and night markets nearby, all within walking distance, and you can experience the local life in Nha Trang. There are many types of breakfast, and the taste is average and salty. Pizza 4p’s pasta pizza is good, eat it every day, and it is not too salty. The swimming pool is too cold now, and the children's club is very small.
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