382arthurg
October 29, 2022
I don't understand where this hotel took away its 5 stars but not from the hotel itself. Very unfriendly staff, this starts at the reception where you are snubbed by the question why the internet or WiFi in the room does not work. I understand that this is not an issue for every guest, but on a business trip I would like to be able to do my work in my room. Furniture and decor are very outdated and damaged, but it is clean and therefore not really important to me. Breakfast is a surprise every morning whether you get what is ordered at the table, because the buffet is very limited and only decorated in Turkish / Cyprus, but at the table you can at least order your omelette, fried egg, ect, it is only the ask if you get it? Then ask after 15 minutes where the ordered is, you will receive an evasive answer from the very unfriendly and uninterested staff. They also have surplus staff or too little work for most of them, because there are always 4 pf 5 chatting together without doing anything! Separate . I think the internal ****** is the cash cow of this hotel, the hotel business itself cannot be earned in this way. In short, not recommended and the stars that are assigned, no idea whether they fell from the sky
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