The Savoy Ottoman Palace

We were offered a room with half board here as our original booking on Bellapais was not properly in season. The room was comfortable, super comfy beds. Lovely staff and the food for breakfast and dinner was excellent, the best and biggest selection of salads, cheese, olives pastries etc. alongside the main offerings. The best pastries I have had for a very long time. The manager Didem, Hussein on the front desk and Mrs Ozcan were all very helpful. Amazing value. We don't recognise the hotel from some of the negative reviews here.

The room was nice but the door handle in bathroom was broken. The door at the bottom was split. The balcony had damage on there too. The mini bar isn’t free and there is no price list you had to ring to find out how much everything was. There is room service but no menu you have to ring for them to bring it up that took a while. When the food did come it was nice. The rooms weren’t getting cleaned properly. There was a staple on the floor and stuck into my foot, not even sure how that got there. The breakfast was ok more continental style. I have an allergy and nothing was even labelled to say what it was never mind any allergy on there. E.g cake was just called *cake* nothing specific.

Beautiful suite, all the toys! Jacuzzi bath. Very clean and comfortable. Great bar prices, food delicious. Loads of free stuff at the ******, pool perfect. Altogether a really nice place to be, highly recommended.

Fantastic hotel, everything about it was amazing, room beautiful, bedding superb and all the staff were extremely friendly and nice. The breakfast was absolutely superb with everything including a chocolate fountain and chocolate toffee apples, can’t wait to stay there again but for longer.

We booked this hotel primarily because it offered on site car parking. When we arrived, the car park was minimal and I was made to hand over my keys for them to park it. I asked for them back but was told that they keep them, my car would stay where it was with 24 hour security and cameras. I was very anxious but they were insistent that it would stay there and be fine. After around an hour, my family and I left the hotel for a walk and were shocked that as we reached the bottom of the road, my car should appear being driven down it. We followed it to a very shoddy low level car park. It was filthy, with graffiti and building work crumbling. It was parked inadequately as well. I asked for my keys back and was refused again. At this point, we returned to the reception and after a lengthy discussion, my car was brought back to the original car park. I felt that they lied and it created a terribly stressful situation. To give the receptionists their due, they listened to our concerns and even sent a platter of fruit to our rooms. The rooms were basic but OK. Unfortunately, due to the 24 hour ******, we barely slept as there were loud people talking on the landing all night. This is something which the hotel needs to do more to address. The restaurant had a lovely view and whilst food was fairly limited in choice, they made a special effort to provide me with some gluten free food. Overall, because of our experience on arrival, I would never stay here again. If you do not have a car with you, your experience may be quite different however.