Clostermanns Hof

Artur and Jennifer on the front desk were amazing and couldn't do enough for my weary soul. The rest of the stay was a litany of bad service, bad food and even worse attitude. I would recommend a complete overhaul of the staffing structure with training in customer service appropriate to a 4* establishment. They are nowhere near a 4* for me.such a shame, ruined my stay.

Clostermanns Hof is situated on the edge of an 18 holes Golf Course. It is beautifully furnished, with attention to detail in a romantic "English" style. The beds are good and there are 2 comfortable chairs and a table (I wish every hotel had this!) There is a good size flat screen T.V. and a mini bar. The bathroom is spacious, with a shower in the bath, not separate. This could perhaps be a little difficult for elderly people. There is no aircondition so it can be warm at night in the summer time.There are ventilators. Breakfast is also very good, with enough choice and there is delicious freshly cut fruit! The staff are friendly, helpful and obviously well eductated/qualified.....no summer job students. there is nice outside seating area in the courtyard and also in the large garden. There is plenty of free parking space. The town of Niederkassel itself does not have much to offer. Exept for a location on the Rhein and a good Italian Ristorante. It is however an execellent location from which to visit the city's, Köln (Cologne) and Bonn. Also the charming little towns on either side of the Rhein, such as Linz, Unkel, Erpel, Andernach, Bad Hönningen and Bad Breisig are worth paying a visit. A car is neccesary when staying in this hotel, unless you only want to play golf! Also it is a good location for bike tours, on reasonably flat roads along the Rhein. We have stayed in this hotel twice and will certainly come back again!