Hotel Sunroute Niigata

Hotel Sunroute Niigata Reviews

Hotel Sunroute Niigata

Ward, Higashiodori, 1 Chome−11−25, Hotel Sunroute Niigata, B1F, Chuo Ward, Niigata City, Niigata Prefecture, 950-0087, JapanView Hotel Details
Hotel Sunroute Niigata
Hotel Sunroute NiigataHotel Sunroute NiigataHotel Sunroute Niigata
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Hotel Sunroute Niigata Guest Reviews

4.3/5
Very Good
55 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(55)
Positive reviews(55)
Reviews with photos/video(7)
Awesome rooms(16)
Clean and tidy(13)
Awesome stay(9)
Great location(8)
Great value for money(7)
Convenient location(7)
Great service(6)
Sheue Mei
Standard Single Room - Non-Smoking
Stayed in Oct 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Dec 26, 2024
The value far exceeded beyond. I didn’t find it dated, all is well given the amount paid. It’s far far above expectations. Will stay here again when I next visit. The location is also not too far from the station.
Response from Property: Thank you very much for choosing Hotel Sunroute Niigata.We thank you again for your positive evaluation of our hotel.We will continue to make efforts to improve our services so that our guests can spend a pleasant stay with us.We sincerely look forward to serving you again.
Guest User
Comfort Double Room - Non-Smoking
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Quite attractive place; nice location; well mannered staffs; very clean. I strongly recommend.
Response from Property: Thank you very much for staying at Hotel Sunroute Niigata.All of us at Hotel Sunroute Niigata will continue to strive for your satisfaction.We sincerely look forward to serving you again.
AndyKani
Semi Double Room - Non-Smoking
Stayed in Sep 2024
Couples
33 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Good value for money
Response from Property: Thank you very much for staying at Hotel Sunroute Niigata.Thank you again for your review of our hotel.We will continue to strive to improve our services.We look forward to serving you again.
Felicityfy
Comfort Double Room - Non-Smoking
Stayed in Jul 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Sep 6, 2023
Location relatively close to Niigata train station. Price was good for a last minute stay. Room was big and even had a massage chair. Bathroom was smaller than the Shinjuku hotel but still decently sized.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely
Anonymous User
Comfort Twin Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
7 review
3.2/5
Posted on Nov 12, 2024
I think the room should be upgraded. The facilities are too old and the lighting is too dim. The mattress is soft and hard enough for sleeping. The location is good, not far from the station.
Original TextTranslated by Google
Response from Property: 非常感謝您使用新瀉燦路都大飯店。我們將繼續努力改進我們的服務,同時不浪費我們從客户那裡收到的意見。我們期待再次為您服務。
湘瑜
Comfort Single Room Smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
In travel experience, CP value is a great hotel! It is highly recommended to stay here. All bathroom and maintenance products including facial masks are provided in the lobby! There are also bath products in the bathroom of the room, which are very useful! Just missing the comb, remember to bring it!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Sunroute Hotel Niigata. We thank you again for your compliments. We will continue to work hard to improve our services. We look forward to using your service again.
Guest User
Standard Single Room - Smoking
Stayed in Aug 2024
Solo travelers
12 review
4.8/5
Amazing
Posted on Sep 8, 2024
A very cost-effective hotel, very close to Niigata Station, within a five-minute walk. Typical Japanese business hotel service, nothing to complain about. Disposable items can be picked up in the lobby, from makeup remover to bath salts, hair wax and even sunscreen. The hotel room is a bit old. There are some old marks on the bathroom floor. But overall it is still very clean. The cleaning staff are all Japanese aunties, not foreign workers, and they are very careful. Once I went out and found that I didn’t bring something, so I went back to get it. I saw the cleaning aunt in the room almost lying on the toilet and scrubbing it desperately. She was really serious. The bedding is very comfortable. I slept well with insomnia.
Original TextTranslated by Google
Response from Property: Thank you very much for using Sunroute Hotel Niigata. We thank you again for your compliments. We will continue to work hard to improve our services to ensure customer satisfaction. If you get a chance, please use us again.
iamzouzou
Comfort Single Room - Smoking
Stayed in Jul 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel is located near Niigata Station, about 5-6 minutes' walk away, and is relatively easy to find. The room facilities are quite satisfactory. Although Japanese rooms are generally small, they are clean and tidy. The hotel lobby is relatively large, with a coffee bar and a self-service laundry area on the first floor. Some floors have ice machines and vending machines, which are quite convenient. There is a convenience store at the entrance of the hotel, and the hotel breakfast is pretty good, which is worth recommending.
Original TextTranslated by Google
Response from Property: 非常感謝您此次入住新瀉燦路都大飯店。我們很高興收到您的讚美。如果有機會,我們希望您能再次使用我們。感謝您在百忙之中抽出時間發表評論。
Guest User
Standard Single Room - Non-Smoking
Stayed in Nov 2024
Business travelers
1 review
3.7/5
Posted on Dec 18, 2024
The air conditioner is a dial type and difficult to adjust. Amenities are abundant. Convenient convenience stores and restaurants are nearby. Parking fees may be a little cheaper if you choose a nearby multi-storey parking lot without being particular about the affiliated parking lot. I recommend the affiliated parking lot for large cars.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hotel Sunroute Niigata. We apologize for the inconvenience caused by the air conditioning. Regarding the parking lot, you can enter and exit the parking lot during your stay for 1,100 yen per night, but if you do not leave the parking lot at the time of your stay or if you do not leave the parking lot during your stay, you may be able to pay less at the parking lot, so please feel free to ask the front desk. Thank you for taking the time to provide us with your valuable feedback.
Guest User
Standard Twin Room - Non-Smoking
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 20, 2024
It's a little far away from Niigata Shinkansen, but the hotel environment is good, the lobby and rooms are good
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Niigata Sunway Hotel. We will continue to work hard to improve our service and keep you coming back in the future.
Anonymous User
Superior Twin Room(Hollywood Type) - Smoking
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
This hotel looks very old. It's the first time I've stayed in a room that uses a mechanical dial to control the air conditioning temperature! The room was very clean and there was enough space for two people to stay in. It wasn't too crowded. Overall, I was very satisfied!
Original TextTranslated by Google
Response from Property: Thank you very much for using Hotel Sunroute Niigata. Thank you for your review. We will continue to work hard to improve our services to meet the needs of our customers. We hope you will use us again if there is a chance.
Guest User
Superior Single Room Non-Smoking
Stayed in Oct 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Nov 21, 2024
The room is relatively old and has a nostalgic feel, but it does not affect the experience. The environment is clean and comfortable. The staff's English proficiency is average, but they are very friendly and will try their best to help me solve various problems. In addition, the room type is slightly larger than that of ordinary business hotels, and it is very close to Niigata Station. I recommend everyone to stay there.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
Guest User
Comfort Single Room - Smoking
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 24, 2024
The air conditioning didn't work well so it was hot at night. The rest was good... The breakfast was delicious.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hotel Sunroute Niigata. As we are currently in the middle of the season, the air conditioning is switching between cooling and fan mode depending on the temperature. We apologize for any inconvenience caused by the centralized air conditioning of the entire building. We also have electric fans available to borrow at the front desk, so please feel free to ask at the front desk if you have another opportunity. We once again thank you for your valuable feedback.
.S
Standard Single Room - Smoking
Stayed in Mar 2024
Business travelers
121 review
4.5/5
Great
Posted on Apr 20, 2024
I stayed here on a business trip. The location is good and convenient. The hotel itself is clean, well-maintained, and the rooms are also clean. There is a parking lot on the hotel premises. You can park for free.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for using Hotel Sunroute Niigata. We are relieved to hear that you had a comfortable stay. The normal parking fee is 1,100 yen per car per night. We also have plans that include parking fees, so we would be happy if you would book a plan that meets your needs. Please use our services again if you have the opportunity. We look forward to seeing you again.
あさりん0627
Standard Single Room Smoking
Stayed in Aug 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Sep 23, 2024
The amenities were also substantial. I especially liked the bath salts. I was grateful that they changed me to a non-smoking room because one was available.
Original TextTranslated by Google
Response from Property: この度はホテルサンルート新潟をご利用頂き誠にありがとうございました。快適にお過ごし頂けた様で安心いたしました。入浴剤も時期により種類も変わりますのでまた機会がございましたら是非ご利用くださいませ。お忙しい中、口コミ投稿有難うございました。