Hotel Okura Niigata Reviews

I've stayed here a few times, but this time the bed making was sloppy. The sheets were very wrinkled and not very comfortable. The front desk staff were very friendly.

I stayed here for two nights on a business trip. The location is good and very convenient. The room was well-cleaned and clean. A 500ml bottle of mineral water is provided in the room. Guests staying at the hotel can use the parking lot for 1,320 yen per night.

Next to Bandai Bridge, cross the bridge to reach the main shopping area of ​​Niigata. The room is quite big, the overall hotel has a sense of history, and the breakfast is delicious.

I used it on a trip. Although it is far from Niigata Station, it is not impossible to walk there. There are shopping malls nearby, so I had no problems getting food. The room felt a little old, but it was clean. My room was on the opposite side of the river, so the view was of the parking lot. The breakfast buffet was also delicious.

This was my first time staying here. The feel of the room and the amenities were not much different from other business hotels. However, the breakfast buffet and the service in the morning were of very good quality and I could feel the hospitality. I will stay here again.

The hotel is on the edge of the Shinano River. The scenery is very good and the rooms are large. There is a bus to Niigata Aquarium not far from the door. It is not too far to walk to the shopping street and Saito Bettei, and it is just across from Isetan. A river. Except for the fact that it is a little far from the JR station and the facilities are a bit outdated, everything else is very good and highly recommended.

The hotel has an unbeatable view of the Shinano River, a 15-minute walk from Niigata Station and an 8-minute walk from Isetan. The location is perfect, and there are always taxis waiting at the door of the hotel. The breakfast is unbeatable, and there are 5 kinds of Niigata rice. The ultimate service experience of a traditional old Japanese hotel. When I was sitting in the corner for breakfast, my chopsticks fell off. As soon as I bent down to pick them up, the waiter in the far corner quickly came up and handed me new chopsticks. Details determine quality and success!

I stayed here on a solo trip. As for the location, it's right in the middle of Niigata Station and Furumachi, so it's easily accessible. It's along the Shinano River, so the views are great. The facilities are a little old, but the service is good, and the room rates are reasonable for a hotel of this calibre, so I'd like to stay here again the next time I come to Niigata.

The hotel is very prestigious and the staff are very hospitable. The facilities are a little old, but the location is good and they can arrange taxis etc. quickly, which makes it easy to get around.

The hotel is on the river bank, the scenery is amazing, the front desk service is fast and friendly, there are many restaurants, it is a good choice. It takes only 20 minutes to walk to the main attractions along the river, which is an ideal living condition.

It was a very comfortable stay. thank you very much.

As expected from Okura's signature restaurant, the customer service is excellent, and at this price, I decided to stay the night instead of leaving immediately after finishing my errands.

I was able to store my luggage before check-in. The room was beautiful with a view of the neon lights of the river.　 The hotel itself was old, there were few electrical outlets, and the toilet seat was cold rather than heated. The wine cooler won't hold ice unless it's a little bigger. The breakfast buffet was delicious.

I felt that the staff's service was too inconsistent, and many people did not greet each other normally. Maybe it's because there's already a buyer for the hotel, but there's not much activity here. There is no need to worry about aging. Will there be a next time? That's the evaluation. The room was a junior suite.