Hotels near The Body Shop, Nijmegen

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

ZERO focus on service - it is all about squeezing every last penny out of visitors. Housekeeping refuse to change the towels - they ask for EXTRA MONEY to change towels. The rooms are €250 per night, but they only replace your towels for an extra fee. Greed hit a new low. They provide two old, thin, very very small, extremely poor quality towels for your entire stay. You’ll get better respect and service at a basic 2-star hotel. The condition of the room was also very poor. Damp/mould visible in the bathtub and the TV remote had old, stale food all over it. Bed linen torn, cheap and old. (See pictures) 🤢 This place needs to reevaluate how it operates and remember what service means. Everything they do is about squeezing that extra euro out of you.

Just had a drink and pre dinner snack. Ordered a small borrel snack of charcuterie with cheese nuts and olives. It was a generous portion between us filling enough to not need much dinner when we arrived home in Lent. Friendly attentive personnel and plenty of them. We sat with our dog on the terrace which overlooks a luscious green field. We felt very welcome.

I don't know when I've been a hooker, Van der Valk is always good, so a 5-star review.

Just a short (thankfully downhill) walk from the railway station (extensive rail and bus services give easy access to almost anywhere in the Netherlands) the hotel is an even shorter walk from the north bank of the Nederrijn with its shady walks and numerous restaurants. Very handy as there is no restaurant at any IHG Express. As I arrived mid-morning the room was not ready but the staff (more about them later) were happy to store my case until I returned that afternoon (and again after checkout before leaving on an afternoon train). The room itself was a good size with a large comfortable bed, a functional desk and chair and a comfortable chair. Air conditioning kept the temperature stable and the lighting was good - not the ”fashionable” near darkness of some. Bathroom was good with a spacious shower. Everything was spotlessly clean. Coffee and tea available. Breakfast is the only meal offered and is a fairly basic standard european offering. Meats, eggs and cheeses were adequate, yoghurt good, fresh fruit salad very good indeed. Coffee was machine provided and good with a variety of offerings. No hot options (standard with the Express brand) and I did not try any of the other cold choices. Although fairly centrally located with easy access to shops and all the usual facilities and infrastructure the room was quiet and peaceful. An Albert Heijn mini-supermarket opposite attracted small groups in the evening but was not a bother - indeed very useful for an occasional small purchase. All standard and as expected for the brand so why mark it excellent? I will come back to the staff who were unfailingly excellent - helpful, cheery and friendly (though never less than professional) and recognised me by the end of day 1. A credit to the hotel and its management. This is now my first choice when next in the vicinity

The layout of the room we stayed in was very unreasonable. It looked quite big. There was no place to let go. After two days of heating, the heating was not warm. They responded to the front desk of four shifts. Everyone’s attitude was not bad. No one has solved the problem, and some people have said to me, ”I don't feel cold, how can you be cold?”... You are Iron Man, I am probably a normal human, because I feel cold at 4 degrees...

The hotel is located directly opposite the Arnhem Railway Station, and it is especially convenient to travel to other places. There are many restaurants, bakeries, famous food supermarkets in the Netherlands along the street downstairs, so life is also quite convenient. By the way, if you arrive at Arnhem by train for the first time, remember to go out to the underground floor. The two of us stupidly picked up our luggage and chose to take the elevator up and out of the station. As a result, we looked at the train station and the hotel. We walked around a big circle and actually went down the station. Go to the train station gate, the hotel is 100 meters from the gate If the hotel of the same grade is in Amsterdam, the price will be more than double. We consider working near Arnhem the next day, so we still choose to stay in Arnhem. The money saved is used for transportation and more than enough to eat a big meal. If you go to Amsterdam, take the train to Amsterdam Central Station in 1 hour, and there is a corresponding train to Schiphol Airport. The breakfast at the hotel was very delicious and the mattress was very comfortable... Overall, we were quite satisfied.

We are a family with 2 small children (babies) staying at the Elaya for a long weekend. After checking in we went to our room which we thought was rather small for a suite and immediately noticed someone had gone to town on the wall that my babies travel cot had been set up next to. There was/is a massive crack(s) on the wall where someone has clearly been punching it. Then looking further around the room noticed things hadn't been cleaned properly and overall was in need of TLC. We went downstairs where the receptionist was apologetic and changed our room. It's important to note we booked a suite but for some reason this room we were originally given was not one. We went upstairs to our suite thinking it was just bad luck, this room will be better and yes the walls are all in one piece and it's bigger but still unclean and incredibly shabby. You should never walk into a hotel room and feel It is so rundown that you question the cleanliness and not want to touch anything. Surely if they can't be bothered hanging curtains and there are random stains on things, where else, especially in the cleaning, have corners been cut. No washcloths in room, no mattress protector on bed, curtains broken or coming off (both easy/cheap fixes), questionable stains on furnishing, no thorough clean done recently (IMO) and again in desperate need of TLC. We stayed in 2022 and it was only marginally better. I don't know if the Elaya do not want to spend any money or simply do not care but we won't be staying here again. The hallways and balconies are also in the same state of disrepair. Location is good and receptionist was friendly and swift to act on the issue with the first room. Photos of some of the problems.