Kinugawa Plaza Hotel Reviews

great interior, nice view. onsen a old but good cosmetics

Good!

The hotel facilities are complete, the hot spring environment is beautiful, and there is also a swimming pool for me to experience, which is enough for me to have a good swim. I feel comfortable physically and mentally after experiencing these two projects! Personally speaking, the dinner service mode suits me very well, the design is very unique, and I come back with a full meal!

I'm very happy☺️

The hotel is in a good location and the hot spring is also very large. However, the parking lot is a bit inconvenient because it is far away and you have to walk more than a kilometer and take the hotel bus! I will come again next time.

The hotel is very old and the air conditioning is not working. It is the worst hotel I stayed in during my trip to Japan. It is called a hot spring hotel, but the hot spring in the hotel is not working at all. It is very far from various stations, hot springs or attractions. I was in a hurry that day. I found out that I didn't have enough time for the ticket 10 minutes after booking, so I wanted to coordinate to cancel or change the time. The hotel front desk kept passing the buck. They said everything was fine in the morning, but they refused to deal with it until after 2 pm.

The train station is a 20-minute walk away. The environment is satisfactory and hygienic. There is a lot of dust on the table lamps.

The hotel has a great view and the Japanese-style room is very cost-effective

The hotel is a bit old, but it can be seen that it was very grand when it was originally designed. I think the location of the hotel is very good, the rooms on both sides can see the valley view is very good. It is acceptable not to make too many demands on meals, but you need to be cautious if you have demands. The breakfast has Japanese and Western styles, and there is a solid part, which is highly recommended. Listening to the sound of water and birdsong, it is very pleasant. The public bathing pools are average. It’s a pity that the private baths are fully booked on weekends, but the public open-air pools are also okay. Fireworks are set off at night, and the open-air hot springs can be enjoyed. It feels good. There is a bus to pick up and drop off the hotel at the entrance of the hot spring town, 200 yen is half price for adults and children (prepare coins). The station is on the right hand side when you come out of the station. Show the driver the name of the hotel and you will be told which car (two cars in two directions) for the return trip Let the front desk help you call the bus driver to make a reservation, the earliest is 9.20

It's convenient to have a lot of things nearby, and the yakiniku and Chinese buffet were also good. I thought it would be better if they could increase the variety of all-you-can-eat meat. It's great because the price is not that high.

Great view, great hot spring experience!

No internet, old facilities

I stayed for one night in a corner suite that had a private onsen bathtub that could have fit two people in it. The room itself was quite nice, comfortable heating despite the cold December weather outside, hot water in the shower next to the onsen bathtub, comfortable bedding and the wifi worked. Water was not provided in the room, but could be obtained in small glasses elsewhere in the hotel (hotel staff recommended the tap water, which could also be boiled in the in-room hot water kettle). The hotel itself shows its age. There's a small game room with arcade games from the 1990s for families with kids as well as some souvenir shops. I did not even try the restaurant for breakfast or dinner as the additional price seemed high for the already expensive onsen suite. I did not try the public onsen baths as I had my own in-room. Yukata robes are provided by the hotel for guests. Staff was very helpful, although English was limited. In my opinion, the experience will give guests a taste of what 1980s heyday Japan hotel life was like. Even off-peak season, the private suite was quite expensive, in my opinion. 4/5 stars.

If it was cheap I would be okay with it, but if it was expensive I would be angry. I happened to use a coupon and stayed in the special room, Midori, which included a private open-air bath and a bottle of beer per person for 3 people for about 25,000 yen, so I can still forgive it. But first, the room. It was very different from the photos, and I was concerned about its age and deterioration. The open-air bath on the terrace was spacious and had a foot bath. It was spacious and nice, but the terrace floor was broken in several places and was bumpy. The furniture in the room was also scratched and the sofa looked cheap. Although the hotel faces the valley, the terrace was completely covered with a privacy board, so the view could only be seen through a small gap from the bath. There was only a foot bath in front of the open-air bath, but I wish they would at least consider allowing the view to be seen in front of that. I don't know why I booked a room facing the valley. As for the price, buffets are the norm in most hotels, but this room offered in-room dining. The food was served all at once like in the old banquet fare, and the hot food was heated with solid fuel. It wasn't bad, but it didn't feel luxurious at all, and I felt like it had been a long time since I had eaten at banquet fare. The breakfast buffet had a fair amount of variety, but it was a nondescript buffet with nothing special or outstanding. The private open-air bath would normally cost over 3,000 yen per person, but it had a nice atmosphere and was a pleasant place, but the bus transfer took about 15 minutes each way, and it felt like we were being taken to another day spa, so I wouldn't go out of my way to go if it weren't free. There was no ice machine in the hotel, and when I ordered ice, it was 1,260 yen for a large one. The rooms facing the mountain had been renovated and looked beautiful in the photos, but no matter how much they renovate the rooms and make them look more luxurious and raise the price, I think the food, hotel service, hospitality and cleanliness of the rooms need to match the price.We have moved from hotels that cater to group guests to individual travelers, and these days many people prefer to book rooms with open-air baths, and staying in a special room means that you expect service that is different from other customers.This hotel was far from that kind of consideration and special feeling and was extremely disappointing.