Guest User
February 1, 2024
Unlike the room in the photo when I booked, the mattress was laid on a raised step instead of a bed, and there was a step, which made it dangerous. The parking lot was multi-level and narrow, so it was difficult to park. The front desk staff were foreign and spoke quickly, so I couldn't understand. The room was far from the front desk, and the bath was also far away. The food was not very good, probably because it included all-you-can-drink (that was all there was at the time of booking), even though we paid more than 40,000 yen per person. The hotel's introduction said there was a chocolate fountain, but there was none. There was an earthquake just before we reached our room, and since we were on the 10th floor, there was no way to escape, so we just stayed still, but there was no announcement in the building, and there was not even a word of gratitude on the way out. I thought this was a hotel that had not been trained for emergencies.
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