Manju Hotel (Ningbo Yinzhou Wanda Plaza) Guest Reviews
4.7/5
Outstanding
3444 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(3444)
Positive reviews(3425)
Reviews with photos/video(523)
Delicious breakfast(664)
Near shopping area(620)
Convenient parking(560)
Convenient for shopping(528)
Friendly front desk staff(512)
Amazing natural light(111)
Good views(99)
Negative reviews(19)
Guest User
Leisure Double Bed Room
Stayed in Jun 2023
Friends
10 review
1.0/5
Posted on Jun 24, 2023
It is the Nth time to stay at Laiyuan Manju Hotel, and of course I think it will be the last time! ! The feeling of staying is very bad! ! First: Is the "Blue Moon" bottled laundry detergent in the hotel laundry room the real Blue Moon laundry detergent? Is it a fake shower gel or some shampoo blended with water? After washing a few quick-drying tops, it took half an hour to rinse with clean water before it was rinsed clean without foam! The hair dryer was cracked. When I washed my hair and dried my hair, my hands were a little wet, and I felt like I was lightly hit by electricity! Check-in points are redeemed for welcome fruit! As a result, I stayed for two consecutive days and didn't even see a fruit peel! ! The attitude of a certain male waiter at the front desk is also very bad! This is the first time to evaluate a hotel! It is also the only bad review! Never again! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that I did not give you a particularly comfortable stay experience during this stay. The hotel attaches great importance to the laundry liquid problem you mentioned, because the other floors in the same building are spa clubs and chess and card rooms. Employees sometimes inadvertently use the hotel laundry room. The group also attaches great importance to this issue and will do so in the future Do a good job of rectification. As for the welcome fruit, on the day of check-in, you just said do not disturb you when you checked in at the front desk, and we notified you in the group, so we did not deliver it on the same day, and the reminder of do not disturb in your room was also turned on the next day I'm sorry, so I didn't disturb you and didn't deliver the fruit. Please also give us another chance, sincerely look forward to your coming again, and continue to point out our shortcomings. We also believe that through hard work, we will perform better~ Kaiyuan Manju. Ningbo Yinzhou Wanda Plaza Store
Guest User
Stayed in May 2023
Family
20 review
5.0/5
Outstanding
Posted on May 8, 2023
The location of the hotel is very good. There are Lend Lease and Wanda Plaza nearby. It is very close to Romon Universal City and Nantang Old Street. It takes only ten minutes by taxi. The room is hygienic and clean. The north-facing twin beds are quiet and spacious. The bedding is very comfortable. The room has a large floor-to-ceiling window. The night view at night is very good. The front desk staff, Lingling, is very nice and attentive and informs you that everything is very comprehensive; the breakfast tastes good It's not bad, there are local specialty small seafood, satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at Kaiyuan Manju Selected·Ningbo Yinzhou Wanda Plaza. I am very glad that you had a pleasant stay experience! Your satisfaction is our greatest encouragement, and it is always the last thing to welcome every distinguished guest with sincere and enthusiastic service. I wish you such a beautiful life! The business is flourishing! Looking forward to seeing you next time~
hongshi2867
Leisure Double Bed Room
Stayed in Mar 2023
Business travelers
10 review
3.0/5
Posted on Mar 10, 2023
This is the noisiest hotel I've ever stayed in, I couldn't sleep all night.
I was given a room facing the road, and I was woken up several times when I was about to fall asleep. Noise to neurasthenia, no sleepiness. Reluctantly got up and listened to music with a Bluetooth headset.
It's not that I haven't stayed in a hotel facing the road, but it is usually double-layer silent glass. I strongly suspect that the construction here is cutting corners.
In fact, I really want to give one star, think about it.
Anyway, it is absolutely impossible to stay for the second time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are deeply sorry and guilty about your experience of staying this time. Regarding the sound problem in the room you mentioned, it will be fine if the room windows are closed, or you can call the front desk and send earplugs Go up, this time is not perfect, we have some regrets, with longing and anticipation, look forward to meeting you again at Kaiyuan Manju·Ningbo Yinzhou Wanda Plaza store, next time we will be waiting for you at the hotel, end Serve hot tea to welcome you home! Kaiyuan Manju. Ningbo Yinzhou Wanda Plaza Store
Tieniubabi
Guestroom - City-View (Double bed)
Stayed in Mar 2022
Family
4 review
1.0/5
Posted on Mar 11, 2022
Absolutely! Don't stay at this hotel, I rarely comment on the hotel, this time I really can't bear it, I will stay for two days on a business trip, the big bed room with city view, the main location of this hotel will be more convenient, the reviews are not very good, I hold There should be some flaws. I went with an understandable mentality. When I went to the hotel, they said that it was a decoration for me to change to a zero-pressure room. The price was the same as 400+. The air conditioner is broken, the hot air blows out the cold air. After a long time of repairing, the house is full of musty smell and dust, and the windows are all broken. The most speechless thing is that there are children in a family room, and the room is full of "sex products". "It's more than the same! I will not talk about these first, because I am used to sleeping with latex pillows, and I want the hotel to provide them. I told me that I could not, and said that I was not living in a zero-pressure room. I think the environment in a hotel with more than 400 yuan is almost nothing. Not to mention the bad ones, the whole body hurts after sleeping in the bed, the breakfast is salty and unpalatable, not even a single pillow is provided, which is the worst experience for me who travels frequently! Stay for one day, check out and leave!
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for your review! It's a pity that we couldn't give you a perfect stay experience. Please allow us to express our sincerest apologies. I'm very sorry to bring you an imperfect experience. Thank you for your feedback. We will try our best to improve the problems with the above feedback. Here, I also hope that you can give us another chance and sincerely invite you to stay at the hotel again. We will serve you wholeheartedly and give you a satisfactory and comfortable stay experience! We hope to have the opportunity to serve you better in the near future.
Guest User
Leisure Double Bed Room
Stayed in Jul 2021
Family
2 review
2.7/5
Posted on Jul 22, 2021
When staying with children, the hotel bedding is not good, it feels a little wet and has an odor, and the calf is itchy and rash appears when I sleep. I couldn't sleep in the middle of the night and asked to change the bedding. The staff had already left work and changed the four-piece suit by themselves. Stayed in Kaiyuan, the worst experience. The attitude of the staff is ok, the quality of the bedding needs to be improved.
Original TextTranslated by Google
Response from Property: Dear VIP: Hello, I am very sorry that this stay did not bring you a good experience. The hotel is responsible for the bedding problem you mentioned. The hotel has been gradually rectified and will be rectified in the future. Do a good job in staff training and strengthen the inspection of bedding! To avoid the recurrence of such incidents, please give us another chance, sincerely look forward to your visit again, and hope that through our efforts, we can bring you a good stay experience next time. Kaiyuan Manju Selection·Ningbo Yinzhou Wanda Plaza Store!
gucciogucci
Guestroom (Memory foam mattress)
Stayed in Oct 2021
Couples
1 review
2.2/5
Posted on Oct 6, 2021
The hotel is not hygienic, it should not be directly managed, the room smells of smoke, and it is not possible to change rooms.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Kaiyuan Manju Hotel (Ningbo Yinzhou Wanda Plaza), I am very sorry that you were disappointed with this stay. We apologize for this. We will study the problems you mentioned and actively rectify them. , thank you for your help, and hope to provide you with a satisfactory experience in your next stay, and hope that our hotel will become your first choice in Ningbo.
Guest User
Suite
Stayed in Sep 2021
Business travelers
16 review
1.0/5
Posted on Sep 6, 2021
I continued my stay the next day, booked a big bed vitality room, and used the upgrade coupon. After discussing with the front desk and the manager, I was told that the zero pressure that should have been upgraded today has all been refunded. As a result, I canceled the order, and Ctrip called to communicate, and it was magical. This kind of deceptive store bully made people speechless and bad reviews without explanation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that this stay did not give you a particularly pleasant stay experience. Regarding the room upgrade problem you mentioned, because the room to be upgraded on the day was not cleaned in time, we are deeply sorry. We learn from our experience and arrange the room in advance for customers who need it. Looking forward to the next visit to continue to point out our shortcomings, we also believe that through hard work, we will perform better ~ Kaiyuan Manju. Ningbo Yinzhou Wanda Plaza store!