Atour Hotel (Ningbo Tianyi Square) Reviews

Response from Property: Dear guest, thank you very much for choosing to stay at our hoteI, and for sharing your experience with us. We are grateful for your affirmation of the hotel's location and room cleanliness, as guest satisfaction is our greatest motivation. We sincerely apologize for the inconvenience caused by the renovation of the breakfast area, and we hope that you will visit us again in the future to enjoy our abundant breakfast buffet. The hotel is committed to providing guests with a comfortable and convenient stay. Thank you for recognizing the value for money we offer. We look forward to welcoming you back in the future and providing you with excellent service to experience more of Yado's charm. We wish you a pleasant life!

Response from Property: Dear guest, thank you for choosing to stay at the Yado Hotel in Tianyi Square, Ningbo, and for sharing your experience. We are delighted that you are satisfied with the hotel's location, nearby shopping amenities, and dining options. Regarding your mention of the family room, we highly value the needs of family travelers and strive to provide a comfortable and spacious accommodation environment for you and your family to enjoy a pleasant stay.Guest feedback is the driving force behind our continuous improvement, and your affirmation and suggestions are crucial to us. We will continue to work hard to improve the quality of service and facilities to ensure an excellent stay for every guest. Thank you again for your valuable feedback, and we look forward to having the opportunity to provide you with even better service in the future. We wish you and your family a pleasant life and look forward to your return visit!

Response from Property: Dear guest, thank you for choosing to stay at our hotel and for sharing your experience with us. We are glad to hear that you found the hotel to have great facilities and a convenient location near Tianyi Square. We have taken note of your feedback regarding the breakfast, and we will enhance our offerings to include more Western cuisine options to cater to various tastes. Your feedback is valuable to us, and we are committed to improving our service quality to ensure that every guest enjoys a superior experience. Thank you once again for your review, and we look forward to welcoming you back. Have a wonderful day!

Response from Property: Dear guest,Thank you for choosing to stay with us at Atour Hotel Ningbo Tianyi Plaza and sharing your experience. We apologize for the room not feeling as clean as your last visit. We take your feedback seriously and will strengthen our cleaning procedures to ensure every guest enjoys a clean and comfortable room. We are delighted to hear your praise for our front desk service and will continue to maintain and improve our service standards for an exceptional experience. Thank you once again for your valuable comments. We look forward to welcoming you back for a perfect stay next time.Best regards,Atour Hotel Ningbo Tianyi Plaza

Response from Property: Dear guest, thank you for choosing to stay at the Yado Hotel in Ningbo Tianyi Plaza. We appreciate your feedback and apologize for any inconvenience you experienced with our front desk. We will review our procedures to ensure more efficient check-out service. We're glad to hear that you found the amenities satisfactory and the environment clean. Your satisfaction is our top priority, and we are grateful for your understanding. Should you give us another opportunity to serve you, we will do our best to provide you with a seamless and enjoyable stay. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future.

Response from Property: Dear guest,Thank you for choosing to stay at the Atour Hotel in Tianyi Square, Ningbo, and for sharing your feedback with us. We truly appreciate your time and valuable input.We're delighted to hear that you enjoyed our hotel's prime location, with convenient access to the D-G Line and Tianyi Square/Gu Lou. Our team is committed to providing a comfortable stay for our guests, and your positive comments reinforce that commitment.We apologize for any inconvenience caused by the condition of the sofa and signs of wear and tear in the room. Please rest assured that we take your feedback seriously, and we will address these issues to ensure a better experience for our future guests.Your overall comment of "overall okay lah" is valuable to us, as it helps us identify areas for improvement. We are constantly striving to enhance our services and facilities to meet and exceed our guests' expectations.Once again, thank you for choosing Atour Hotel and for sharing your experience with us. We hope to welcome you back in the near future, and our team will ensure you have a delightful stay.Warm regards,Atour Hotel, Tianyi Square, Ningbo

Response from Property: Thank you for staying at Atour Hotel Tianyi, we can get your affirmation, we are happy from the bottom of our hearts, Atour Hotel as a humanistic hotel, has been committed to the satisfaction of guests with the experience, every staff of the hotel has been adhering to the "user experience as the center" service concept, so that the guests can feel at home, your praise gives us unlimited motivation, Duoer will continue to refuel ~ look forward to your visit again ~

Response from Property: Thank you for choosing our hotel and giving us good comments. It's nice to see you have a wonderful time here. Looking forward to your next visit.Best wishes!

Response from Property: Dear guest, thank you for choosing our Hotel and sharing your valuable feedback! We truly appreciate your compliments regarding our great location, clean rooms, and friendly staff. We apologize for any inconvenience caused by the dark corridors and door lock issue. We will promptly address these concerns to ensure a more pleasant experience for future guests. Your recommendation for both business trips and family travel is greatly appreciated. We look forward to welcoming you back and providing you with an improved stay. Safe travels and see you soon!