61 Shengbao Road, Jiangbei District, Ningbo, Zhejiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Atour Hotel Xintiandi Lujin Bund Ningbo Guest Reviews
4.8/5
Excellent
2635 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2635)
Positive reviews(2596)
Reviews with photos/video(234)
Large rooms(239)
Quiet & comfortable(204)
Friendly front desk staff(194)
Delicious breakfast(185)
Good sound insulation(74)
Close to metro(33)
Negative reviews(32)
Billing Wijaja
Superior Room (2 Beds)
Stayed in May 2024
Family
26 review
4.7/5
Amazing
Posted on May 11, 2024
Receptionist are very responsive and polite.
Room is clean with complete amenities.
While waiting you can have free coffee or tea, nice gesture.
Location not too far from the Bund, 15 minutes walks
Response from Property: Yaduo, there is always an unexpected warmth. Enthusiasm, hospitality and warmth are the hospitality of our Yaduo people. Comfort, quiet and humanities are the unique and comfortable experience of Yaduo. Yaduo advocates neighborhood service. We believe in guests as family. Yaduo, welcome home! There is style. The wall photos in the room and corridor are all based on different humanistic customs in different places. The bath supplies are also customized by Afu, a natural and pure plant, just to provide a better experience for your stay!
Phindy_Fire
Superior Double Room
Stayed in Sep 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Sep 19, 2023
Thank you for making my stay as comfortable as possible. Very helpful staff and so kind. I will definitely come back here next time.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on Duo'er, and honored that you chose Duo'er to stop and stay in the vast sea of people, all visitors are guests, it is always fate to meet, may a better life be intertwined with you!!
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 17, 2023
I recommended this hotel!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 16, 2024
Weird room and toilet design.
Response from Property: Dear Duoyou, welcome to the Jinxintiandi Yaduo Hotel on the Bund Road in Ningbo. I'm very sorry that I didn't bring you a good check-in experience. Duoer is very guilty. Duo'er will self-reflect on the questions raised for you, and conduct service etiquette training and guest conversation skills for the restaurant service staff. Such problems will definitely not occur again. Needle Regarding your room questions, we will also pay attention to the location of the room when rowing in the future, ask the guests about the requirements for the room, and go to the room in a targeted way, which will continue to improve and create a better living environment and service! Duoer will always try to do better! Just to bring you a better check-in experience, I believe it will be a different experience when you come next time. Have a good life!
Guest User
Superior Double Room
Stayed in May 2023
Business travelers
7 review
3.5/5
Posted on May 31, 2023
In general, the hotel is good as usual but I think the bath room cleaning should pay more effort. The laundry room’s machinery handling guideline doesn’t match the actual operation. It needs to make it clear for the customer!
Response from Property: Dear valued guest,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our hotel to be good as usual. However, we understand that you had some concerns regarding the cleanliness of the bathroom and our laundry room.Please accept our sincerest apologies for any inconvenience caused. We take your comments very seriously, and we will be reviewing our cleaning procedures to ensure that the bathrooms are spotless for our guests. Additionally, we will be updating the guidelines for the laundry room machinery handling to ensure that they match the actual operation. We are committed to providing a superior guest experience, and we appreciate your feedback as it helps us improve.We hope that you will consider staying with us again in the future and we thank you for choosing our hotel. If there is anything else we can do to make your next stay more comfortable, please do not hesitate to contact us. Best regards,[Hotel Name]
Lennie24
Guestroom (2 Beds)
Stayed in Jun 2023
Family
5 review
4.5/5
Great
Posted on Jul 3, 2023
It would be good if they had a baby bed available for baby to sleep in.
YANG……
Superior Room - Courtyard-View (Double Bed)
Stayed in Oct 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Good
.
Guest User
Superior Double Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Feb 6, 2023
very good
Guest User
Jimu Suite (Mini Fridge)
Stayed in Feb 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 11, 2022
good😯
Guest User
Superior Room - Courtyard-View (Double Bed)
Stayed in May 2024
Business travelers
19 review
1.2/5
Posted on Jun 5, 2024
In a new area, known as the Bund, there are no people around, so it is difficult to get a meal or anything. It feels empty everywhere. The layout of the room is very unreasonable. The room is very small. There is no way to match the price of 399 yuan a night. It is really too expensive. To be honest, it is not as good as Hanting. I will never stay anywhere else. Wow, Atour has nothing to compare with other hotels of the same type except for the high price. The next day, the price of staying at Ningbo Nanyuan Hotel, an old five-star hotel, was only over 400 points. I don’t know how far the quality of environment and service was.
Original TextTranslated by Google
Response from Property: Hello, dear Duoyou! Welcome to Atour Hotel Ningbo Bund Road Jinxintiandi! Thank you very much for giving us such detailed feedback and suggestions. I am deeply sorry that this stay did not meet your expectations and caused you inconvenience. Thank you very much for your suggestion to our store. As for the place you suggested to eat, there is a restaurant on the left side of the store and opposite the gate. It is a 1-2 minute walk away. It is a 6-7 minute walk from the Old Bund. You can dial 0 from your room phone for consultation. . If you have the opportunity next time, I hope you can see our service improved and provide you with a better experience. Here, we sincerely invite you to come again and wish you a happy life! That’s it!
Anonymous User
Featured Room (2 Beds)
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 25, 2023
I booked this hotel with my parents for a visit. There is a convenience store downstairs and it is very clean in terms of hygiene. The environment is very good and the room is quite big. The service of the guy and girl at the front desk is very good.
Original TextTranslated by Google
Response from Property: Every love is a smile and touch from the depths of the heart; it is our wish to make you satisfied and happy. We will continue to work hard and thank you for your support!
Guest User
Family Friendly Room (2 Beds)
Stayed in Jul 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2023
The service is superb, the lobby is very warm and thoughtful, and the cleaning lady is also serious and responsible. The room is spacious and bright, the surrounding environment is quiet, and travel is relatively convenient, not far from the Old Bund. praise praise praise
Original TextTranslated by Google
Response from Property: Good time, Duoer can meet you unexpectedly, thank you for this fate, we will cherish it even more, and look forward to meeting you again!
Guest User
Superior Room (2 Beds)
Stayed in Jun 2023
Travel with friends
1 review
2.5/5
Posted on Jul 1, 2023
As soon as I checked in, I found signs of water leaks on the roof of the room, but there was no water leak at the time, so I didn't take care of it. It rained heavily on the last night, and I heard the sound of water at night. When I woke up at noon, I found that there was so much water leaking , Called the front desk and they asked if they wanted to call the project to take a look, but we thought we were going to check out soon, so we would let them see it after we checked out. When we went to check out, the front desk didn't deal with the water leak in the room. We repeatedly emphasized that the water leak made our things wet, so they said they would prepare a souvenir for me, and emphasized to me that no customer had responded to the water leak before, but that The roof was already yellowing, and it was obviously not the first time it had leaked. I took some disposable items and stuffed them for us. I said that I don't understand the way such a big chain hotel handles it!
Original TextTranslated by Google
Guest User
Superior Room (2 Beds)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Facilities: The hotel facilities are very satisfactory, including a gym and laundry room
Hygiene: The room is clean and tidy
Environment: The hotel has a good environment
Service: The service of the young lady and brother at the front desk was very good. They thoughtfully gave small gifts to the children, hot mineral water, and attentive service. We will come again next time. We were also given a free upgrade to a double room with a few wooden beds. I was very satisfied but forgot to take pictures.
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to write a positive review for Duoer. We are honored that you chose Duoer to stay here among the huge crowd of people! Everyone who comes is a guest, and meeting each other is always fate. May a wonderful life be with you!
Guest User
Superior Room - Courtyard-View (Double Bed)
Stayed in Jul 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Very good service very good environment is also very good and there is a small balcony
Original TextTranslated by Google
Response from Property: I like to listen to people's compliments. You must be very attractive if you are praised. As long as you are satisfied, we will be satisfied and look forward to your next visit.