Dolton Changsha Spa Hotel

Dolton Changsha Spa Hotel Reviews

Dolton Changsha Spa Hotel

Jinzhou Avenue, Ningxiang Township, Ningxiang, Hunan, 410600, ChinaView Hotel Details
Dolton Changsha Spa Hotel
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Dolton Changsha Spa Hotel Guest Reviews

4.7/5
Outstanding
709 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(709)
Positive reviews(698)
Reviews with photos/video(225)
Delicious breakfast(104)
Friendly front desk staff(88)
Large rooms(67)
Relaxing hot springs(63)
Perfect for kids(26)
Has rooms for families(16)
Luxurious(10)
Delicious buffet(10)
Negative reviews(11)
Guest User
Standard Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Good hotel
Response from Property: 您好!感謝您百忙之中給我們的五分好評,我們看到後很激動,也備受鼓舞,感謝您對我們的認可,對我們的支持,滿意只是起點,驚喜和感動才是終極目標,我們一定會更加努力,提供更優質的服務。祝您生活愉快!
Chris
2-bed Room
Stayed in Jan 2022
Travel with friends
57 review
3.0/5
Posted on Jan 28, 2022
There are no non-smoking rooms. I booked a non-smoking room but the front desk agent informed me all rooms are smoking rooms. So assume every room smells and has a dusting of years of cigarette smoke on the carpet.
Response from Property: Dear guest, hello! Thank you very much for your stay, and thank you for your valuable comments. We apologize for the unpleasant experience you have caused this stay. Tongcheng Hot Spring has always paid attention to the feelings of guests during their stay. We will check and verify your room immediately after seeing your evaluation. We will perfect every detail to provide you with the perfect stay. All the staff of the hotel sincerely hope that you will choose to stay at Tongcheng Hot Spring Hotel in your next trip, and we will look forward to your arrival.
Safimah
Privilege Queen Room
Stayed in Sep 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Very good.
Response from Property: 積分可兑換免費升級、早餐、房費抵扣、延遲退房、提前入住等權益。我們最幸福的事就是能得到您對我們的認可,我們等您回家哦~
Kepurifunicailiuyilong
Parent-child Family Suite
Stayed in May 2024
Family
27 review
1.0/5
Posted on May 8, 2024
A very unsatisfactory experience! Strongly not recommended! The mineral water in the room was finished. As a five-star hotel, this is the first time I have encountered a charge for calling to send mineral water! ! Under my questioning, 2 bottles were sent, and it was said that more water would be charged. The room price was more than 1,000 yuan, is it necessary? The room said it was a suite with two beds, but it was actually two rooms connected together. There was actually a bed in the living room outside. The important thing was that the bathroom in the outside room had no bathing facilities! ! Everyone had to go to the bathroom inside to wash! This design is really weird. Since it is advertised as a double bed suite that can accommodate multiple people, you have to equip it with corresponding facilities. The price of opening two rooms separately is cheaper than this suite, and the facilities are more complete. If my little baby hadn't insisted on sleeping with his brother, I would never have opened this room. After all, Ningxiang is a county-level city, and the price of more than 1,000 yuan is not cheap! The hotel hot spring (let's not complain about the authenticity of the hot spring) has very unreasonable business hours. It opens at 12 noon during the peak season of holidays, and it is said to open after 1 or 2 noon during the non-peak season. So I would like to ask, if the customer checks in at night, rests first when tired, and wants to go to the hot spring the next day, it is wishful thinking, because he has to check out before the hot spring opens. My friend encountered this situation that day, and I really can't complain! I'm too lazy to comment on the hot spring itself. To be honest, there is not even a place to hang towels! The hotel's catering is very average. For convenience, the whole family had a lunch at the hotel at noon, and decisively changed places to eat at night and the next day! In short, please think twice if you want to choose this hotel!
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Response from Property: We are very sorry that we failed to give you a satisfactory journey. Your fair evaluation is of great help to us. We will do our best to improve and upgrade. At the same time, thank you very much for accepting our return visit. We look forward to providing you with better service next time! I wish you a happy life! Peace and happiness!
Guest User
Sleep Garden-View Twin Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Before I came, Xiao Jiang contacted me and asked if I had any requirements for the room and arranged a suitable room for me. This was good. I have a light sleep, so he arranged a room in the middle, close to the back garden, and I slept comfortably at night. The hotel may have been open for a long time and looks a bit old, but the problem is not big, and the service makes up for it a lot.
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Response from Property: Hello! Thank you very much for your five-star praise. I am very happy and lucky that every step of our journey has been recognized by you. From your description, I can feel the happiness brought to you by this journey. This is also the biggest motivation for our dedicated service and what we have been pursuing. We look forward to serving you next time!
Guest User
Sleep Garden-View Twin Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Planning to visit Liu Shaoqi's former residence, it was quite convenient to stay at Tongcheng. I bought a package of room and hot spring, which was quite affordable. I went to eat local specialties after arriving. After dinner, I went to the room and had a good sleep. The room was very comfortable. The hot spring is open until 12 o'clock in the evening. When I went there, it was late and there were fewer tourists. The hot spring water is not very deep, and the facilities are quite complete. The room includes breakfast, and the breakfast cakes are very good.
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Response from Property: Hello! Thank you for your continued support. The hotel is located in the core area of ​​Ningxiang Municipal Government, with convenient transportation and complete supporting facilities. It is only a 3-minute drive from the entrance of Changchang Expressway and 15 minutes away from Changsha Fantawild Oriental Magic Painting. The hotel's buffet breakfast has a rich variety of special salads, exquisite cold dishes, Western hot dishes, Western snacks, nutritious special fried noodles, milk, beverages, fruits, etc. If you like us, remember to come back and see us often. I wish you a happy life!
Guest User
Sleep Garden-View Twin Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel stay experience was great. The staff was friendly and enthusiastic. Seeing that we brought children, the front desk Xiaotian thoughtfully changed the bed for us to a parent-child double bed. The new layout was impressive. The toy layout in the room provided more convenience for parent-child interaction. In addition, the room also thoughtfully prepared 4 bottles of water. If there were more water, it would better meet the needs of the family.
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Response from Property: Hello! Thank you for giving us a five-point praise in your busy schedule. We are very excited and encouraged after seeing it. Thank you for your recognition and support for us. Satisfaction is only the starting point, and surprise and touching are the ultimate goals. We will definitely work harder to provide better services. I wish you a happy life!
Yunjing
Parent-child Family Suite
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Very good, there are Spring Festival couplets on the door of the room, the atmosphere of the New Year 😄! The suite is spacious, clean and very useful! There are also children's bookshelves and tents ⛺, which the children especially like! The bathroom facilities are also good. In short, it is a very comfortable stay!
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6/7
Response from Property: Hello! Thank you very much for your high evaluation. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional services and detailed experience to make your journey perfect. We look forward to your visit again!
Guest User
Sleep Garden-View Twin Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The young man at the hotel front desk took the initiative to help me carry my luggage. This time I stayed in a yoga-themed room, which was really a big favorite for me who loves sports. Staying in the room was just right for me to exercise my abdominal muscles. Haha, it was a good experience.
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Response from Property: Hello! Getting your recognition is the happiest thing for us at Tongcheng. It is our honor to bring you warmth during your journey. We hope we can accompany you through wonderful times one after another, witness your every joy, and look forward to your visit again!
Guest User
Sleep Garden-View Twin Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
I came to my hometown during the Spring Festival and stayed in this hotel. It was very grand, the room was large and the activity space was relatively large. It was very clean and they also gave me fruits. I was really satisfied with my stay.
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Response from Property: Hello! Thank you for choosing Tongcheng Hot Spring Hotel and for your high evaluation of our hotel! Clean and sanitary, high-quality service, convenient transportation, everything is just for your comfort and peace of mind. If you like us, remember to come back and see us often. I wish you a happy life!
Guest User
Sleep Garden-View Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
It was my first time staying here and it happened to be snowing. The hot springs in the snow were really picturesque and a great experience. It was very comfortable to soak in the hot springs. On this day, I could also sweat after soaking in the hot springs. The service was also superb and the breakfast was rich. I highly recommend this hotel
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Response from Property: Hello! We are very happy that our breakfast is favored by you. The hotel's breakfast buffet has a rich variety of special salads, exquisite cold dishes, Western hot dishes, Western desserts, nutritious special fried noodles, milk, beverages, fruits, etc. Next time we will definitely welcome you again with full enthusiasm as always! I wish you a happy life!
Guest User
Leisure Room (1 Bed)
Stayed in Dec 2023
Business travelers
71 review
4.0/5
Very Good
Posted on Dec 17, 2023
It's a five-star hotel. Maybe there are many people taking hot spring baths on weekends. I had to find a place to have breakfast for the first time. I hope my friends can travel during off-peak hours. The elevator is super slow, which is a pity for the five-star hardware.
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Response from Property: Dear distinguished guest: Hello! Thank you very much for your stay and your valuable suggestions! Your opinions let us know the shortcomings. We will learn from your opinions, report the problems to the relevant departments, and work hard to improve and optimize to satisfy tourists. I hope you will choose Tongcheng Hot Spring in the future and look forward to your visit again!
Anonymous User
Sleep Garden-View Twin Room
Stayed in Dec 2023
Solo travelers
30 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Tongcheng Hot Spring Hotel never disappoints every time I visit. The rooms are large and the supporting facilities are complete. It is worthy of being a five-star hotel with both good looks and connotation, and a full sense of experience.
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Response from Property: Hello! Thank you for giving us a five-point praise in your busy schedule. We are very excited and encouraged after seeing it. Thank you for your recognition and support for us. Satisfaction is only the starting point, and surprise and touching are the ultimate goals. We will definitely work harder to provide better services. I wish you a happy life!
Misichendafu
Sleep Garden-View Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 3, 2024
During the May Day holiday, I took my parents and children to Ningxiang for a trip. After comparing several hot spring hotels, I chose this one. On the one hand, it is an old brand with good service. Although the hardware decoration is a bit old, it does not affect the use. It must be said that the check-in and check-out service at the front desk is very efficient, the housekeeping department also sent the children's slippers very quickly, and the catering department has a good service attitude. They greeted us warmly when we entered the breakfast room and interacted with the children. There are many varieties of breakfast, which is also great. In addition, I must praise the quietness and sound insulation of the room. I slept very well. The only regret is that if you are focusing on hot springs, you may feel that there are not so many pools, but it does not affect the experience. In short, I am very satisfied and will come again if I have the chance.
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Response from Property: Tongcheng Hot Spring welcomes you to stay again. Take your family to soak in the hot springs in your spare time, enjoy different room types, different bedding, and 28 different hot springs. I hope you will have a wonderful memory! When you are away from home, eating well and sleeping well is the top priority. We have also been creating a more relaxing and enjoyable accommodation space for guests, striving to make every guest live comfortably.
Guest User
Standard Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
I stayed here when I was going back to my hometown. The front desk staff was very enthusiastic. Because we were with children and a lot of luggage, they helped us deliver the luggage to the room. They also paid a little difference to upgrade to a parent-child room, which was very heartwarming. The dishes on the first floor tasted very good, and the portions were large. I will come again next time.
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Response from Property: The hotel is within walking distance of Chutian Company and Ningxiang No. 1 Middle School, which is very convenient! For takeout, you only need to call the front desk in the room and the staff will deliver it to the room. Thank you for your high evaluation of our hotel! Clean sanitation, high-quality service, convenient transportation, everything is just to make your stay comfortable and at ease. If you like us, remember to come back and visit us often, and wish you a happy life!