Niseko White Villas I Reviews

Response from Property: Dear guest, thank you very much for your evaluation! We are glad that you chose to spend a pleasant time at White Villas, and thank you for your recognition of our hotel environment and facilities! Our hotel is located in a quiet and picturesque place in Niseko. It features family-style single-family villas and is committed to providing a quiet, warm and comfortable home for you and your family reunion and friends gathering. During the agreed working hours, you can contact the staff in the management building. We will continue to work hard to create a better stay experience. Thank you again for your visit and look forward to your visit again!

Response from Property: We are very angry and sorry for your "retaliatory negative review". Now we have complained to the Ctrip platform about your malicious negative review! We hope you can understand that our hotels are operated in full compliance with the rules and standards of the Ctrip platform. The price and terms of your order have been confirmed after booking and cannot be canceled or changed. We cannot agree to your request for us to refund the price difference after check-in, because this will cause great losses to our hotel and affect our fair treatment of other guests. Our offer is to promote our last room, this is a sound marketing strategy and you should have been aware of this when booking. This is just like airlines or concerts that will reduce prices near departure or opening. This does not mean that customers who purchased before can ask for a refund or make up the price difference. Our hotel is characterized by providing independent villa-style accommodation. The area of ​​each villa is 88 square meters, which is far more than the 25-35 square meters of ordinary hotel rooms. Our villas are very spacious, comfortable, fully equipped, and have a double-story design, allowing you to enjoy more privacy. Our hotel is very rare in Niseko and has been praised and recommended by many guests. Your evaluation of the size of our villa is unfair and unfounded. We hope you can evaluate our hotel objectively. We are very sorry and angry about your dissatisfaction. We have asked Ctrip to investigate and give our hotel justice!

Response from Property: Dear guest, thank you very much for your review! We are glad you had a great time at White Villas and thank you for recognizing each of our staff members! Our hotel is located in a quiet and picturesque place in Niseko. It features family-style single-family villas and is committed to providing you and your family with a quiet, warm and comfortable home for reunions and gatherings of friends. We will continue to work hard to create a better stay experience. Thank you again for your visit and we look forward to seeing you again!

Response from Property: Dear guest, thank you very much for your evaluation! We are glad that you chose to spend a pleasant time at White Villas, and thank you for your recognition of our hotel! Our hotel is located in a quiet and picturesque place in Niseko. It features family-style single-family villas and is committed to providing you and your family reunion and friends gathering with a quiet, warm and comfortable home. We will continue to work hard to create a better stay experience. Thank you again for your visit and look forward to your visit again!

Response from Property: Hello! Thank you very much for your stay and appreciation! We will continue to work hard to continuously improve our services and look forward to your next visit! PS: The heater is from Noritz.

Response from Property: Dear guest, thank you very much for staying in our hotel! Our hotel staff are all local Japanese staff. Their considerate and enthusiastic service has been well received by many guests. You can communicate with them smoothly through instant messaging tools after staying in the hotel. We will continue to work hard to create a better stay experience. Thank you again for your visit and look forward to your visit again!

Response from Property: Dear guest, thank you for choosing our hotel. We are near the following popular attractions and shopping places: [Popular attractions and shopping] Konbu Hot Spring 3.4 km Niseko Annupuri Ski Lift 4.4 km Niseko Hirafu Ski Lift 8.1 km Lawson Niseko Hirafu 11 km 7-Eleven (Kutschan Hirafu) 13 km Takahashi Ranch 5 km We are glad that you are satisfied with the new, clean and convenient kitchen of our hotel. Our hotel is located in a quiet and picturesque place in Niseko, only 8 minutes' drive from the Anupuri Ski Resort. We provide free shuttle service to the Anupuri Ski Resort, so you can easily explore the beauty of Niseko and enjoy the joy of skiing without taking a taxi! The highlight of our hotel is that it features a family-style single-family villa with a fully equipped kitchen and private natural hot spring, which is very suitable for various travel needs. Whether you want to spend a good time with family and friends, or want to enjoy some quiet solitude, we can provide comfortable and warm accommodation. Thank you very much for your feedback. We will continue to work hard to improve our services and provide a better travel experience. I hope you have an unforgettable trip in Niseko and look forward to seeing you again. Thank you!

Response from Property: Dear guest, thank you very much for choosing to stay in our hotel! Our hotel is located in a quiet and picturesque place in Niseko. It features family-style single-family villas and is committed to providing you with a quiet, warm and comfortable home for your family reunion and friends gathering. Our hotel provides self-service check-in service at night. You can refer to the check-in code and map we sent to easily check in to the room; if you encounter any difficulties before checking in, you can also contact the hotel through the Ctrip platform to assist you in checking in. Our hotel staff are all local Japanese employees. Their considerate and enthusiastic service has been well received by many guests. After you stay in the hotel, you can communicate with them smoothly through instant messaging tools. We will continue to work hard to create a better check-in experience. Thank you again for your visit and look forward to your visit again!