Montigo Resort Nongsa

Montigo Resort Nongsa Reviews

Montigo Resort Nongsa

Jl. Hang Lekiu, Sambau, Kecamatan, Nongsa, IndonesiaView Hotel Details
Montigo Resort Nongsa
Montigo Resort NongsaMontigo Resort NongsaMontigo Resort Nongsa
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Montigo Resort Nongsa Guest Reviews

4.4/5
Very Good
262 review
Verified reviews
Location4.2
Amenities4.3
Service4.6
Cleanliness4.3
Filter by:
Sort by:
All Reviews(262)
Positive reviews(253)
Reviews with photos/video(135)
Delicious breakfast(31)
Great swimming pool(26)
Nice sea view(20)
Perfect for honeymoons(11)
Strange smell in room(8)
Delicious buffet(7)
Offers pick-up/drop-offs(6)
Clean pool(4)
Negative reviews(9)
ML359
Deluxe Two Bedroom Sea front Villa
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Very nice stay at Montigo Resort. The staff are friendly and have a fast response. Like the breakfast very much, a lot of choices at buffet breakfast, most of the foods served fresh and hot for both western and local food, plenty of bakery choice. The room is complete with different types of mosquitoes repeller. 24-hour room service, which is perfect for us as 1 of our family members reached the resort at night and required a late dinner. We requested a few empty wine glasses and it delivered to our villa within 10mins, it was a great service for us to enjoy our family chit chat time. The room is clean and comfortable, and a lot of mineral water is provided and refilled every day. The sea view villa is great for sunset view with jetty as background.
6/14
P.SNG
Premier One Bedroom Villa
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
All the staff across all the restaurants we visited were very friendly and helpful. They were very observant and checked in on us regularly if we enjoyed the food. We loved the Japanese restaurant, Hinotori, the staff were very kind and helpful + we loved the Chawanmushi! The breakfast spread had a large variety of food, including Western and Asian dishes. We would especially like to thank the staff at Tadd's as they were very observant and helped our family kindly. The service across the resort was great, the buggy service was very convenient, the receptionist answered us almost instantly every time and the buggy was always on time! The wifi was very strong across the resort. The staff members that checked us in and out were very nice. The room was very clean, the lights were bright, the view was spectacular. We really enjoyed the private pool. Overall, this was very different from our usual shopping trips overseas and it was very relaxing. We would love to be back soon.
6/16
ST88
Deluxe Two Bedroom Sea front Villa
Stayed in Jun 2024
Friends
17 review
4.0/5
Very Good
Posted on Jun 23, 2024
Fancy resort that can spend your day with different activities. Is not very cheap but can try for one time at least with friends or family
6/8
Response from Property: Dear Sir/Mam,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. Kind regards,Arta Revenue and Reservations Manager
fashaobu
Premier One Bedroom Villa
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
my wife and i came here for our 1st wedding anniversary, and we had an absolute blast. the service here is incredible, with staff that are friendly and ever so helpful. a huge shoutout to the duty manager on 17 June (Yazhar Syarif) whose efforts made our time here completely unforgettable. when we requested for a change of room, the hotel was very prompt and gracious in their response, even though they did not have to accede to our request. what we got was far beyond what we asked for or imagined! so so thankful to him and montigo for giving us such pleasant memories of this place! we would definitely want to stay here again with our loved ones :) (picture in post is from the rooftop of a 2-bedroom hilltop villa)
Response from Property: Dear Fashaobu,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. Kind regards,Arta Revenue and Reservations Manager
Guest User
Premier One Bedroom Villa
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
My wife and I recently stayed at Montigo Resort Nongsa for 2 nights, but we enjoyed ourselves so much that we extended our stay for an additional night. Our experience at the resort was nothing short of wonderful. Firstly, a note for future travelers: on trip.com, the pictures for the premier one-bedroom and deluxe one-bedroom options appear to be the same. However, the pictures are actually of the deluxe option. We booked the premier option and were greeted by a very different looking room. Fortunately, we brought this up with the front desk, and they shared that they were aware of the issue with trip.com and hope to rectify it soon. Meanwhile, they generously offered us an upgrade to the deluxe room, which was fantastic because it has a bathtub with a stunning view of the ocean! The breakfast spread was impressive, featuring an alternating menu with a combination of local and international food. The local dishes were especially delicious and a highlight of our mornings. There is also a station serving traditional indonesian herbal drinks with recipes from the owner. My wife absolutely loved the spa options available at the resort which is a stone's throw from the beach (note: make sure to request the sea view room when booking). It was a truly relaxing and rejuvenating experience for her. As some reviewers have mentioned, the gym facility is essentially an outdoor, open-concept shack. While it isn't terribly well-equipped (don't expect treadmills and a wide range of dumbbells), it does host more unconventional equipment (think sledge hammers and big tires!) making it's sufficient for a creative workout. A special shoutout to hotel staff Welly and hotel owner Leny for their exceptional hospitality. They made us feel very welcomed and maintained exceptionally high standards of service throughout our stay. We will definitely recommend Montigo Resort Nongsa and look forward to returning in the future.
isaiah
Deluxe Two Bedroom Hilltop Villa
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jun 5, 2024
Friendly staff. Wish the maintenance of villa could be better. Leaking bathroom shower and living room table was broken in Villa 10.
Response from Property: Dear Mr. Isaiah,It was kind of you to note and bring this matter to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.Kind regards,Arta Revenue and Reservations Manager
Imelda Ilagan
Deluxe Two Bedroom Hill side Villa
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Such a nice villa resort, all the staff are so friendly, kind, helpful very awesome services and very approachable. We had an Amazing experienced in this resort. All the food we really love it, it's all nice. I will surely come back to this villa resort “Montigo Resort” I’ll come back with friends next time. Very recommended resort😊 Thank you for the surprise cake for my parents for their wedding anniversary celebration. To all the staff in Montigo Resort thank you so much 🙏 Salute to all of you. You all gave us an excellent experienced to all your service.
6/10
Oldabek
Deluxe Two Bedroom Sea front Villa
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 1, 2024
2nd stay for this year. Better experience for this trip. We stayed in a 2 room villa for this trip.
Response from Property: Dear Oldabek,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. Kind regards,Arta Revenue and Reservations Manager
Gina
Deluxe Two Bedroom Hilltop Villa
Stayed in Jun 2024
Friends
1 review
4.5/5
Great
Posted on Jun 26, 2024
Customer service is very good. Nice place for gathering with families and friends
Jelani
Premier One Bedroom Villa
Stayed in May 2024
Couples
6 review
3.7/5
Posted on May 19, 2024
3rd visit here, a variety of breakfast. Best view clean pool, will be great if u have pool deck chairs for suntanning
R.Teo
Deluxe Two Bedroom Hill side Villa
Stayed in May 2024
Family
8 review
4.5/5
Great
Posted on May 19, 2024
Good short stay at Montigo resort! Nothing too fancy comparing with 5-stars resorts in Bali/Phuket as it’s too quiet with limited visitors. Most of the establishments (e.g. bar, beach club, kids club) were empty with no tourist. Good if you like to have quiet time. Feel odd for us as we were on vacation and expecting vacation vibes. Everything is okay other than that
Anonymous User
Premier One Bedroom Villa
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 30, 2024
Resort was close to nongsa ferry terminal. Lots of activities to do inside the resort. Room was clean and nice. Service was excellent. Good to be here if you want to chill and relax. Only downside is not near to any shopping mall.
Rmc2021
Deluxe Two Bedroom Hill side Villa
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 26, 2024
Amazing view from your villa! We had a fun quick stay for 1 night Aircon a little warm - besides that great stay. Really good for team bonding get aways
Response from Property: Hi Rmc2021We are happy to learn you had great stay with us, look forward to welcoming back to our resortsRegardsTita HanggrainiRevenue Manager
Guest User
Premier One Bedroom Villa
Stayed in Mar 2024
Couples
2 review
4.5/5
Great
Posted on Apr 1, 2024
Impeccable service by the staffs. They were helpful in assisting with our needs. Great place facing the sea, the sunset is a must-catch! There are total 4 restaurants in the resort, however vegetarians are limited to just Tadd’s restaurant - where dishes such as Nasi Goreng and Mee Goreng are customisable to cater to such dietary preferences. For breakfast there are fruits, bread, sweet potato, roti prata, omelette station and much more variety. Price is on the higher end if you are dining here for lunch and dinner.
Response from Property: Dear Guest UserThank you for the review, appreciate it.We have taken note some feedback related to our food, will look into this for our improvement.Once again thank you for the review and hope to see you again in our resortRegardsTita Hanggraini Revenue Manager - Montigo Resort Nongsa
Swooshi Lee
Deluxe Two Bedroom Hill side Villa
Stayed in Mar 2024
Family
3 review
3.2/5
Posted on Mar 26, 2024
Upon arrival front desk gave confusing info about our booking. Told us to top up more if we wanted to be near each other when we had already overbooked & paid premium prices. Realised mistake only when we got keys to villa. Made front desk reverse the top-up charge as our villas could accommodate 10pax when there were only 6 of us. Request to cancel 1 villa was rejected. Postponement of 1 villa for a later date was thankfully approved. Trip.com was difficult but hotel was accommodating. Facilities looked worn & problematic. Water from tap in master bedrm was yellowish. Pool pump not working well so water looked a little murky. Underwater pool lamp was intermittent. One even fell out. Dangerous yet not fixed. TV remote not working, had to get staff to check & replace batteries. Aircon made noises when louvres moved. Toiletries were of low quality, couldn’t even compare with 3-star hotels. Food pricing exorbitant. A warung meal cost 2 million for 6 pax. To get private hire to drive us out for seafood would cost us only 50% of that. But that meant time wasted & less time for chillax. Breakfast had wide variety but tea & coffee were limited to 2 choices from dispensers like seminar style. Other options were chargeable. Bread & pastries were not exactly fresh. Only consolation for trip was the nice sea view plus very friendly & helpful staff, especially the buggy drivers. Technician even helped fix loose screw on my mom’s wheelchair. That made the stay more pleasant. Kudos to the staff! As a 5-star resort, we felt standards were short. Hope things improve when we next visit as we truly like the relaxing environment away from the crowd.
Response from Property: Dear Swooshi Lee,Thank you for taking times for the reviews, appreciate it!We do apology for some inconvenient caused during your stay with us. We have taken note carefully every feedback for our improvement in every concern department.We hope to win you back to our resort!RegardsTita HanggrainiRevenue Manager- Montigo Resort Nongsa