Overpriced, dated with little privacy
Booked as a Gold member that was supposed to include $60 resort credit and a free upgrade if available. Upon check in, we were given a voucher for 2 free pool towel hire and two 1 hour kayak hire. Apparently that is worth $60. No choice in what we could use it for and what kind of resort doesn’t provide towels for the pool anymore? We were also told that they only offer the vouchers or the upgrade, not both. They said they were fully booked but the carpark remained 1/3 full and there were rooms available online.
The rooms are very dated and don't match the pictures. The marina view is not like the picture at all and sad to look at plus everyone can look into each others rooms. We couldn't open the blinds without having all of the other rooms look straight in, ground floor and upstairs. The bathroom was tiny, no bath like they advertised and they threaten to charge you if you don't remove your rubbish but don't clearly mark where there are bins.
I emailed saying we were there for our honeymoon and if they had any suggestions for sites or restaurants to visit and never got a response. The only nice bit is the pool and front reception. They need to spend some money on the rest of it because it is overpriced for what you get.