Verified traveler
November 11, 2023
The apartment was very modern, spacious and comfortable.
We stayed for 9 nights and there was no offer to change out linen and towels after 7 which was disappointing.
Also we paid an initial deposit and when I rang the day before arrival to confirm, the receptionist asked if she could take the remaining balance from our account. I agreed but when I looked at our bank statement an extra $106.00 was taken. We queried this on arrival to be told it was a credit card charge from the bank!!! Ours was a debit card so straight out of our account. In the past we have paid an initial deposit and then the balance on arrival and have never incurred this extra charge. Very annoying. Also when talking to the lady on the phone the day before this charge was not mentioned!
The actual resort is lovely and in a great position on the river but just check what you are being charged!