Latest Hotels Reviews for North Bay

Fairfield Inn & Suites North Bay
4.6/5101 Reviews
We stay in North Bay at hotels all the time and thought we would stay at the Fairfield Inn this time. We were very disappointed with our stay. We booked a King Room via ******* 24hrs before our stay and when we got to the hotel the next day they didn’t have the room we booked and paid for. At the time of booking (24hrs before) there were numerous room choices online in different price categories available. We chose a more expensive room choice that of a normal King room with a seating area. What we got was a handicapped accessible room which we didn’t book, with no seating area and handicapped facilities. We were staying at this hotel to celebrate our anniversary and that is why we booked the king room with seating area etc.. The handicap/accessible room wasn’t what we booked /paid for and had in mind for our evening. Further, the hotel advertises a 7am free breakfast. We had to leave the hotel by 7:15 am so we arrived in the breakfast area at 7am. Unfortunately none of the actual warm breakfast items like eggs and bacon/sausage etc (we don’t know what was offered as it wasn’t out) was available until we had to leave. We left at 7:20! We would hope that if a 7am breakfast is advertised that it is actually available at 7am and not 15-30 min later. So between not receiving the room we specifically booked and paid for and not being able to have breakfast other than a dry English muffin and a strawberry we think our $233 room a night wasn’t worth it and won’t be staying here again unfortunately.

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