Swiss-Belinn Kemayoran Reviews
Swiss-Belinn Kemayoran
Complex Spring Hill, Jl. Benyamin Suaeb, Pademangan Tim., Kec. Pademangan, Jkt Utara, Daerah, North Jakarta, IndonesiaView Hotel Details
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Swiss-Belinn Kemayoran Guest Reviews
4.2/5
Very Good
122 review
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(122)
Positive reviews(115)
Reviews with photos/video(17)
Awesome stay(22)
Great service(20)
Clean and tidy(10)
Great location(1)
Negative reviews(7)
Yovi
Superior Deluxe Twin Room
Stayed in Dec 2023
Friends
10 review
Outstanding
Posted on Dec 24, 2023
Fast services, full amenities, only outdoor swimming pool near restaurants, the breakfast is fantastic, full of varieties, local and western food
Response from Property: Dear Valued GuestThank you for highlighting our service and facilities! We really appreciate that you took your time to write such a positive review about us. I'm glad to hear that you had an enjoyable stay and this means a lot to us. We highly appreciate your comments and feedback as it helps us improve our quality and service. Again, thank you so much for this extended review and welcome back to Swiss-Belinn Kemayoran anytime.Sincerely,Supentri – General Manager
Anonymous User
Superior Deluxe Queen Room
Stayed in Jan 2024
Business travelers
4 review
Amazing
Posted on Jan 12, 2024
This hotel is Very goodd, and i will book again another times
Response from Property: Dear Valued Guest, Warmest Greetings from Swiss-Belinn Kemayoran, Where Value Meets Comfort...Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your kind comments about cleanliness are highly appreciated and will review and share to the concerned departments. If you would be willing to give us a great chance to turn your experience around. It would be such a pleasure to personally welcome you back to our property.Kind Regards,Supentri
Mandira Bienna
Superior Deluxe Queen Room
Stayed in Aug 2023
Couples
3 review
Amazing
Posted on Aug 19, 2023
Actually it’s my extension booked for the previous stay, but I booked for the lower class of room. Luckily the hotel give the same room as a previous night so I didn’t need to change my room even though in a different class of room. Thanks Swiss-Belin Kemayoran!
Response from Property: Dear Mandira Bienna,Thank you for staying at our hotel and giving us the perfect score!We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future.Warmest Regards,Swiss-Belinn KemayoranSalam,Swiss-Belinn kemayoran
karam
Deluxe Premier Queen Room
Stayed in Oct 2023
Business travelers
3 review
Outstanding
Posted on Nov 8, 2023
the environment is very nice
Response from Property: Dear Valued Guest, Thank you for staying at our hotel and giving us the perfect score! We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future. Warmest Regards, Swiss-Belinn Kemayoran
A
Superior Deluxe Twin Room
Stayed in Dec 2023
Family
3 review
Amazing
Posted on Jan 3, 2024
Nothing to complain. Everything's perfect. Room, location, smart tv, breakfast, pool, all good.
Response from Property: Dear Valued Guest, Warmest Greetings from Swiss-Belinn Kemayoran, Where Value Meets Comfort...Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your kind comments about cleanliness are highly appreciated and will review and share to the concerned departments. If you would be willing to give us a great chance to turn your experience around. It would be such a pleasure to personally welcome you back to our property.Kind Regards,Supentri
Mahmood Arif
Deluxe Premier Queen Room
Stayed in Oct 2023
Other
2 review
Posted on Oct 22, 2023
I stay 3 nights from 19 October 23 check out 22 October 23
Every day same breakfast - rice - frozen fry fish-mix veg -potatoes-red beans all breakfast not fresh start day this daily breakfast feel very bad breakfast not fresh I not recommend this hotel
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belinn Kemayoran JakartaThank you for staying with us and taking the time to share the review. We regret to hear that you were disappointed with our facilities. This issue has immediately been addressed with the team. Rest assured that we are trying our best to improve and avoid such problems in the future. We hope to welcome you back soon again to show you our improvements.Best regards,Swiss-Belinn Kemayoran
Anonymous User
Superior Deluxe Queen Room
Stayed in Mar 2023
Other
17 review
Outstanding
Posted on Apr 24, 2023
cool place
nice place and amazing place
someday will go again here
Thank you
Response from Property: Dear Valued Guest,Thank you for highlighting our cleanliness! We really appreciate that you took your time to write such a positive review about us. We are glad to hear that you had an enjoyable stay and this means a lot to us. We highly appreciate your comments and feedback as it helps us improve our quality and service. Again, thank you so much for this extended review and welcome back to Swiss-Belinn Kemayoran anytime.Sincerely,Swiss-Belinn Kemayoran
Robert
Superior Deluxe Queen Room
Stayed in Dec 2023
Family
91 review
Very Good
Posted on Dec 10, 2023
Nice room, clean, breakfast many variants. Recomended hotel
Response from Property: Dear Robert,Thank you for granting us the score on Ctrip. We are delighted that we exceeded your business trip expectations and that you found the hotel to be nice. We would like to express my sincere thanks for your good comments about our facilities and breakfast. Looking forward to welcoming you back on the next visit. With warm regards all of us here at Swiss-Belinn KemayoranWith much appreciation,Swiss-Belinn Kemayoran
RISHI KANT
Superior Deluxe Twin Room Non smoking
Stayed in May 2023
Business travelers
6 review
Amazing
Posted on May 12, 2023
“Wonderful place to stay. The beds are comfortable, and the rooms are quiet despite the fact that if you want to, you can spend time outside with other travellers and the staff members as I did– who were exceptional. They really went out of their way to make sure everyone got what they needed, whether it was directions, recommendations, or help with their transportation. I had a great time meeting everyone and socializing yet when I wanted to, I could get a quiet night’s sleep.”
Response from Property: Dear Valued Guest, Thank you for staying at our hotel and giving us the perfect score! We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future. Warmest Regards, Swiss-Belinn Kemayoran
Robin
Superior Deluxe Queen Room
Stayed in Apr 2024
Business travelers
30 review
Very Good
Posted on Apr 2, 2024
The parking area is narrow
Response from Property: Dear Robin,Warmest greetings from Swiss-Belinn Kemayoran Jakarta Thank you for staying with us and taking the time to share the review. We regret to hear that you were disappointed with our parking area. This issue has immediately been addressed with the team. Rest assured that we are trying our best to improve and avoid such problems in the future. We hope to welcome you back soon again to show you our improvements. Best regards, Swiss-Belinn Kemayoran
Surya Adi Guna
Superior Deluxe Queen Room
Stayed in Jan 2023
Other
8 review
Great
Posted on Jan 23, 2023
The room it self is clean and got no problem. The only problem for the room is the bathroom, it smells bad. I think there is a problem from the sewage.
Response from Property: Dear Surya Adi Guna,Warmest greetings from Swiss-Belinn Kemayoran JakartaThank you for staying with us and taking the time to share the review. We regret to hear that you were disappointed with our facilities. This issue has immediately been addressed with the team. Rest assured that we are trying our best to improve and avoid such problems in the future. We hope to welcome you back soon again to show you our improvements.Best regards,Swiss-Belinn Kemayoran
Riris Simanjuntak
Superior Deluxe Queen Room
Stayed in Nov 2023
Couples
5 review
Posted on Dec 6, 2023
They can improve the breakfast
Response from Property: Dear Valued Guest, Warmest greetings from Swiss-Belinn Kemayoran Jakarta Thank you for staying with us and taking the time to share the review. We regret to hear that you were disappointed with our breakfast. This issue has immediately been addressed with the team. Rest assured that we are trying our best to improve and avoid such problems in the future. We hope to welcome you back soon again to show you our improvements. Best regards, Supentri – General Manager
Achmad Hisyam
Superior Deluxe Queen Room
Stayed in Apr 2023
Business travelers
6 review
Outstanding
Posted on Apr 14, 2023
Very good.... Totally Great.
Will visit again next time soon
Response from Property: Dear Valued Guest, Thank you for staying at our hotel and giving us the perfect score! We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future. Warmest Regards, Swiss-Belinn Kemayoran
Hoon
Superior Deluxe Queen Room
Stayed in Dec 2023
Business travelers
3 review
Posted on Dec 10, 2023
Many mosquitoes
Response from Property: Dear Valued Guest, “Warmest Greetings from Swiss-Belinn Kemayoran, Where Value Meets Comfort” Firstly, we would like to thank you for taking the time to make your observations regarding your recent stay at Swiss-Belinn Kemayoran, Jakarta. Please accept our sincere apologies as I could see that your recent stay with us was not up to your expectations. Your comments have been taken on board and rest assured that every effort will be made to rectify the issues you have raised. Your feedback is vital in helping us continuously improve and to make our guest experience more enjoyable. Nevertheless I do hope that you give us another chance as I am sure that we can restore your faith in our hotel. We really look forward to having the pleasure of welcoming you back in a not too distant future.With much appreciation,Supentri
Yoren
Superior Deluxe Queen Room
Stayed in Mar 2023
Friends
2 review
Outstanding
Posted on Mar 24, 2023
always a pleasure time in swiss belinn
Response from Property: Dear Valued Guest, Thank you for staying at our hotel and giving us the perfect score! We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future. Warmest Regards, Swiss-Belinn Kemayoran