Ibis Styles Jakarta Sunter Reviews
Ibis Styles Jakarta Sunter
Jl. Gaya Motor 1, Tanjung Priok, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14350, IndonesiaView Hotel Details
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Ibis Styles Jakarta Sunter Guest Reviews
4.3/5
Very Good
78 review
Verified reviewsLocation4.2
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(78)
Positive reviews(71)
Reviews with photos/video(10)
Awesome stay(11)
Great service(7)
Average sound insulation(6)
Delicious breakfast(6)
Negative reviews(3)
Cindy
Superior Queen Room With Balcony
Stayed in Jun 2024
Family
6 review
Posted on Jun 18, 2024
The hotel overall was good, breakfast also good, with egg station. as for location, it's a bit hard to find minimarket / food places around, there is Mcdonalds and Market City (Supermarket) across the street, but the pathway was separated by a river, to get there you have to walk quite far and turn around.. It will be nice if they somehow built a small bridge so people can cross the river to reach the across street.
Response from Property: Dear Cindy,Warmest greetings from ibis Styles Jakarta Sunter.We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanes MolanFront Office Manager
HERAIN
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 21, 2024
Lot of mosquitoes in the room and the room size is very small
Response from Property: Dear Herain,Warmest greetings from ibis Styles Jakarta SunterThank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yohanes MolanFront Office Manager
Joseph
Superior Queen Room
Stayed in Jan 2023
Solo travelers
1 review
Outstanding
Posted on Jan 8, 2023
Great pricing. Fuss free check-in and out, clean room, good wifi coverage & room service food was awesome especially the Nasi Goreng kampong. Staff was also courteous and friendly. However sound insulation between rooms could be better.
Response from Property: Dear Joseph,Warmest Greetings from ibis Styles Jakarta Sunter,Thank you for sharing your experience during your stay at ibis Styles Jakarta Sunter. We are happy to know that our check-in process, room quality, wi-fi quality and the quality of our foods already met your expectations. We absolutely will share this positive feedback to our team as We believed that this positive feedback will serve as an encouragement to our team to strives and continuously improve the quality of the services. Once again thank you for your feedback and We hope We can welcoming you again during your visit to Jakarta.Sincerely Yours,Yohanes MolanAsst. Front Office Manager
ChowRaymond
Superior Queen Room With Balcony
Stayed in Nov 2023
Business travelers
26 review
Posted on Nov 23, 2023
Room not clean. Facing to main road very noisy.
Response from Property: Dear Chow Raymond,
Warm greetings from ibis Styles Jakarta Sunter,
Thank you for taking your time to tell us about your experience at ibis Styles Jakarta Sunter. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies.
At ibis Styles Jakarta Sunter, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future.
We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.
Best regards,
John Molan
Asst. Front Office Manager
GMason
Superior Twin Room
Stayed in Nov 2023
Couples
4 review
Very Good
Posted on Feb 4, 2024
Noisy from outside the road
Response from Property: Dear GMason,Warmest greetings from ibis Styles Jakarta Sunter.We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. But we are also feels sorry regarding the noise issues that made your sleep quality is bellow than you expected.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanes MolanFront Office Manager
Guest User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
1 review
Outstanding
Posted on Jul 8, 2024
good place
Response from Property: Dear Valued Customer,Warmest greetings from ibis Styles Jakarta Sunter.We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanes MolanFront Office Manager
susanti juwari
Superior Queen Room
Stayed in Sep 2023
Couples
4 review
Outstanding
Posted on Sep 21, 2023
We like it the hotel is nice
Response from Property: Dear susanti juwari,Warmest Greetings from ibis Styles Jakarta Sunter.Thank you for sharing your feedback regarding your visit at ibis Styles Jakarta Sunter recently. It's always a pleasure for us to receive any feedback from our guest. We are happy to know that our quality of services already surpass your expectation.We absolutely will share your positive feedback to all our staff. We believed that this positive feedback will be serve as an encouragement to all of the staff as we strive to continuously improve our quality of services.Once again thank you for your feedback and we hope your next visit will be as pleasant than your previous one.Sincerely Yours,Yohanes MolanAsst. front Office Manager3
파란망또
Superior Queen Room
Stayed in Sep 2022
Business travelers
12 review
Posted on Sep 9, 2022
Not good not bad...but its ok..myroom is not clear and cant have take shower hot water. So I waited hat water long time..but just warm or sometime cool water....
Dan SEA
Superior Queen Room
Stayed in Aug 2022
Business travelers
123 review
Posted on Sep 3, 2022
Amazing staff, very accommodating and friendly. Location makes it a bit difficult to get around on foot but then again, that is Jakarta. Breakfast was fine, atmosphere fresh.
Chatarina
Superior Twin Room with Balcony—Smoking
Stayed in Dec 2022
Family
2 review
Very Good
Posted on Dec 26, 2022
Nice room, they provide a balcony for each room.
Response from Property: Dear Chatarina,Warmest greetings from ibis Styles Jakarta Sunter.We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanes MolanAsst. Front Office Manager
s7v0
Superior Queen Room
Stayed in Feb 2023
Business travelers
1 review
Posted on Mar 6, 2023
The room always have problems.
Response from Property: Dear Guest User,Warmest Greetings from ibis Styles Jakarta Sunter,Thank you for sharing your experiences during your stay at ibis Styles Jakarta Sunter. We are happy to received a feedback from our guest. We are sorry for the inconvenience that you got during your stay, I hope you want share the issues details with us to avoid any recurrence in the future. We will share this feedback to our team because at ibis Styles Jakarta Sunter, We always strive and continuously improves our quality of services. Once again thank you for your feedback. We hope you will give us another opportunity by welcoming you back at ibis Styles Jakarta Sunter during your visit to Jakarta.Sincerely Yours,Yohanes MolanAsst. front Office Manager
alphario S
Superior Twin Room
Stayed in Jun 2022
Business travelers
15 review
Posted on Jul 9, 2022
Standart
Fadli Rasyid
Superior Queen Room
Stayed in May 2024
Solo travelers
3 review
Outstanding
Posted on May 24, 2024
The room is nice, spacious, the staff is friendly. Come here again tomorrow. Because the atmosphere is good.
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Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Dec 15, 2023
The room is clean, the service attitude is very good, and the environment is also good
Original TextTranslated by Google
Response from Property: Dear Guest User,Warmest greetings from ibis Styles Jakarta Sunter,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely Yours,Yohanes MolanFront Office Manager
Haoxudu
Superior Queen Room With Balcony
Stayed in Nov 2023
Business travelers
92 review
Posted on Nov 15, 2023
The room is not soundproofed and relatively small. The hygiene is mediocre. The sheets are rarely changed. There are only two elevators and they often break down. Not recommended. Close to the exhibition hall, breakfast is pretty good
Original TextTranslated by Google
Response from Property: Dear Haoxudu,Warmest greetings from ibis Styles Jakarta Sunter,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanes MolanAsst. Front Office Manager