Oakwood PIK Jakarta

We have pleasant stay in this place. The room is spaciou, clean and comfy. Location is also great. There is also outdoor garden with swimming pool which we can enjoy strolling or jogging in the morning

Our room was on the 2nd floor, and from the start, things didn't feel right. The lobby was dimly lit, and the room itself was smaller than expected - it was supposed to be 26sqm, but it felt more cramped than that. To make matters worse, there was a strange, musky smell coming from the aircon that was really off-putting. We asked to switch rooms, and Ripal kindly accommodated our request, moving us to the 15th floor. Unfortunately, the new room had the same issues - a dark lobby and a weird smell. It was getting late, almost midnight, so we decided to make the best of it and grab some cup noodles and drinks from the 24h mart. But, as luck would have it, the mart was closed, and the nearest one was also shut. We ended up ordering Grab delivery, but even that was a hassle - they forgot to deliver the water. It was clear that this place wasn't for us. Maybe booking a 1-bedroom unit would've been a better choice? We did ask about upgrading, but they claimed to be fully booked. The building's lifts were also a problem - only 2 out of 4 were working, and we had to wait ages for one to arrive. All in all, this place was a disappointment, but Ripal’s service was good - he tried to help.

This is a very good spot to stay if you want to head to PIK Chinatown and Batavia. Surrounded the apt you can have drinks, massage and supermarket. Food is easily located. The outdoor pool area are fantastic, the view from the balcony are excellent! The rooms are fine with you have everything. Wifi is fast too. Highly recommend to stay!

Very secluded and not near anything but its the closest best hotel next to PIK so theres that. The hotel room is so comfy cozy though I LOVE IT. the staff is very accomodating but the lobby is so mid and hot tbh like i was worried the rooms would be as mid as the lobby but nope the rooms were GREAT. The view from the room is amazing too. And i rlly love how theres a big water dispenser in each room, the first time i had this experience so its GREAT.

I thoroughly enjoyed my stay at Mercure Jakarta PIK. The room was modern and clean, the staff exceptionally friendly, and the direct mall access made dining incredibly convenient. Highly recommended!

nice place to stay, big swimming pool, room with water dispenser and there is free shutter to location nearby. 2 issues, (1) transporter will extra charge RP5000 or higher on packing fee, according to driver this is the charges from property and as passenger need to pay. We need to clarify, is just a short time to enter the property to pick up and drop off, why need to charge parking fee? property need to control (2) shower area, water flows out easily