éL Hotel Jakarta Reviews
éL Hotel Jakarta
Jl. Raya Gading Kirana No.Kav. 1, RT.18/RW.8, Klp. Gading Bar., Kec. Klp. Gading, Jkt Utara, Daerah, Kelapa Gading, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14240, IndonesiaView Hotel Details
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éL Hotel Jakarta Guest Reviews
4.1/5
Very Good
289 review
Verified reviewsLocation4.3
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(289)
Positive reviews(277)
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Awesome stay(76)
Great service(44)
Clean and tidy(35)
Delicious breakfast(25)
Convenient for shopping(13)
Great value for money(12)
Near shopping area(12)
Strange smell in room(6)
Negative reviews(12)
Kim Lun Kuan
Deluxe twin Room
Stayed in Jul 2024
Business travelers
51 review
Posted on Jul 21, 2024
Location not bad, but the hotel utilities very old, and rusty. And toilet bowl cannot flush. Service very slow
Response from Property: Dear Mr. Kim Lun Kuan, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
Anonymous User
Premier double Room
Stayed in May 2024
Solo travelers
1 review
Very Good
Posted on May 19, 2024
Despite old building, room is spacious and clean. Breakfast was simple buffet.
Response from Property: Dear Mr/Mrs, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Bebbie E
Two Bedroom Executive Suite
Stayed in Jul 2024
Family
10 review
Outstanding
Posted on Jul 8, 2024
Great place
Response from Property: Dear Mrs. Debbie Eure, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
#indro
Superior double Room
Stayed in Jul 2024
Business travelers
2 review
Posted on Jul 19, 2024
we stayed for 3 days on a business trip, but we found that the elevator was so crowded that we had to wait quite a long time. the food and breakfast service seems ordinary. but the staff serves guests very well
Response from Property: Dear Mr. Indro, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
samuel eel
Premier double Room
Stayed in Jan 2024
Business travelers
20 review
Amazing
Posted on Jan 20, 2024
Hotel have a good location in the township. Good access to lotte shopping. Good breakfast in the morning and room wise it's huge. Loving the room design and service they have here.
Downside is parking b2 stinks bad. And elevator can be really slow in the morning during peak hour....
Elevator is buggy too where is misses floor sometimes...
:( killing down a bit of the overall experience
Response from Property: Dear Mr. Samuel Eel, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Guest User
Deluxe double Room
Stayed in Jun 2024
Solo travelers
4 review
Very Good
Posted on Jul 12, 2024
Close to big mall (but be prepared to hear from mosque at sunrise) and nice breakfasts. Place have some weariness on it. Some cockroach issues.
Response from Property: Dear Mr/Mrs Guest, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Toong Huang
Premier double Room
Stayed in Jun 2024
Business travelers
12 review
Posted on Jun 7, 2024
Good feelings about the hotel, Room was spacious and good. A mini mart would be convenient for Hotel guests altho the nearby Lotte Mart is a 7 minute walk, the gate to it is closed at 9pm. It was a rush for us late commer, looking for cheap eats and affordable beers. Breakfast spread was good. I like the pickled fruits. It was crowded even at 8am, hard to find a table. I would return again.
Response from Property: Dear Mr. Toong Huang, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Guest User
Superior twin Room
Stayed in May 2024
Family
1 review
Posted on May 17, 2024
Although the room is too small, it was nice and clean. The breakfast buffet wasn’t up to my standards. Staff were friendly and helpful
Response from Property: Dear Mr/Mrs, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
Guest User
Deluxe twin Room
Stayed in Apr 2024
Family
1 review
Posted on Apr 18, 2024
everthing was fine and clean but for the bathroom i've sugestion to put water barrier in shower area to avoid water out which causes the floor become slippery
Response from Property: Dear Mr/Mrs. Guest User, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
Daryll_W
Two Bedroom Junior Suite
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 19, 2024
Lovely place. Right next to the mall of Indonesia. Great location to see and visit Ancol about 15 min with the taxi. Nice breakfast with many options and the room was also pretty nice and clean. Absolutely recommended if you stay in North Jakarta.
Response from Property: Dear Mr. Daryll_W, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Guest User
Three Bedroom Family Suite
Stayed in Mar 2024
Family
1 review
Very Good
Posted on May 8, 2024
Smoking room needs a paint job
Staff friendly and helpful great location
Libby amazing
Room itself a sisappointment
Response from Property: Dear Mr/Mrs, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
danai
Superior double Room
Stayed in Oct 2023
Family
5 review
Very Good
Posted on Dec 15, 2023
Location very good and nearby MOI shopping, car park also available.
Response from Property: Dear Mr/Mrs. Danai, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Wildest Blood
Superior double Room
Stayed in Sep 2023
Other
17 review
Outstanding
Posted on Sep 14, 2023
Comfortable accommodations: A good hotel provides comfortable and well-appointed rooms. This includes comfortable beds with quality linens, ample storage space, modern amenities like a TV, Wi-Fi, and a well-functioning air conditioning system.
Jufri
Superior twin Room
Stayed in Dec 2023
Couples
2 review
Outstanding
Posted on Dec 17, 2023
very good hotel room the best
Response from Property: Dear Mr. Jufri, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Anonymous User
Superior double Room
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Jan 7, 2024
Nice place, recommended
Response from Property: Dear Mr/Mrs, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager