Ibis Rugby East Reviews

Bit out dated friendly staff

This was a last minute booking, literally got to the hotel and crashed and the woke up early in the morning and was out of there. Did not really get to check out the hotel but did the job. Oh and their breakfast is good.

I liked everything, no complaints. Breakfast is good, room is large and comfortable

The toilet seat in my room was broken at the hinges. Although I was transferred to another room since no one was available to repair the broken seat, and a member of staff helped me with moving my already unpacked luggage, it was irritating and inconvenient to have to move and the fact that the broken seat had been allowed to remain in place suggests that the standard of housekeeping is poor. Surely the cleaners should have reported it if they were doing their job properly. Also, although I went down for breakfast about 30 minutes before the end of the 'window', several of the items on the hot plate looked rather unappetising and must have been sitting there for some time. If this Ibis hotel had been in France, I somehow doubt that the breakfast would have been so average.

A night with my 7 year old son prior to a canal boat holiday

Nice stalk updated rooms

We booked a family room but were allocated a double room. The staff did correct this and give us a drinks voucher which was nice but the rooms smelt stale and were very stuffy.

Decent sized room with comfortable bed. Shower ok, no bath. Air conditioning very noisy. Overall the room was OK, although not worth the price charged. Food is poor, small portions, not well prepared, much of it lacking in flavour. Restaurant/bar area has no atmosphere. Nothing local as an option to walk to as this is on an industrial estate, but good location close to M1 and A5.

Only looked at two things when booking - did it have a restaurant and air con. A yes to both according to the listing. Arrived at 8.30 to learn the restaurant had closed. Had a few pints in the bar and asked for match of the day to be put on tv (we were the only ones there) only to be told that the licensing didn’t allow bbc to be shown! Returned to room only to find the air con didn’t work. Staff friendly enough and tried to be helpful but disappointing stay overall.

This is our 2nd visit and it’s more than satisfactory. The rooms are of a good size and clean, the bed is comfortable and it was quiet. What more do you need?

Couldn’t say anything bad about the room, bed was really comfortable and the place was clean. Felt sorry for the staff as there isn’t seem to but much of them for a busy Saturday night, looked like the head chef was cooking, taking orders, serving on the bar, waiting and collecting plates and glasses. There was a leak outside our room that we informed someone about but thinking got done whilst we was there, it didn’t affect our stay so we wasn’t too bothered. We didn’t eat but the atmosphere in the bar was nice. Easy to get too, nothing around the hotel unless you walk 20 mins or drive 5 min. Would stay at again.

Lovely staff, ridiculously hot but they can’t control the weather and gave me a couple of fans! I expected a more basic, budget type room for the price but was pleasantly surprised at the room size and facilities. Great car parking and Wi-Fi as my O2 signal was rubbish there.

Great stay as part of our journey back from Europe. Staff couldn’t have been nicer. We had two large dogs and they were given food immediately on arrival and when we were eating later in the bar. So nice to see happy friendly staff. We will definitely stay there again

Bed was very uncomfortable and when you ran the tap in the bathroom it leaked out of the back all over the worktop and all over the floor which led to me slipping and banging my toe told stuff on desk but never sorted it out