Hotels near Meijer, Northville Charter Township

This is our regular place to when visiting Livonia. There was a small problem with the window, which they fixed very quickly. Otherwise the room was great and the people were very friendly. However, the breakfast on Sunday left something to be desired. Being restricted to gluten-free only, I could have eggs and sausage. The sausage links were abominable. I spoke to someone that the desk, but of course they couldn't do anything about it at that moment. I actually spit it out because it tasted so bad. The eggs and the sausage patties were quite good though.

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

My family and I chose to spend a night in a hotel due to our air conditioner breaking. We chose to stay in this hotel vs others that we are rewards members because their website stated that both their indoor pool and their hot breakfast buffet were open (both basically a must when you have 2 kids and was LITERALLY my search criteria). Upon checking in, I'm met with a SIGN stating that the pool is closed. The breakfast buffet is closed and that they are offering bagged Togo breakfasts in mornings. I told the clerk I didn't want to stay because their website didn't reflect this and was told he had already completed my check in and would not be able to do a refund, so we decided to stay after paying the money. Through the night we had a neighbor on the floor that kept playing music loudly and was in and out of the room slamming doors and would wake our youngest up. I went downstairs to complain after the 3rd time and it was 2am. The night clerk was nice and apologetic, but just wrote down the problem and said she would give it to the manager the following day (did me no good that night). The beds werent equipped with the right amount of pillows and werent very comfortable. Needless to say I slept all of maybe an hour. I was so upset by it all I got my family up at 6am, packed our things and went to check out. Upon checkout (which was about 7:30am), the night clerk from before was having an issue with the person in front of me and I formed me that if I had a deposit I had to wait. We waited 20 min while she had the miscommunication with the person in front of me trying to stay another night. When I got up there to check out, she said oh, you paid with a card you are good. I asked about the bagged breakfast and she said oh yeah those, and didn't have them ready as it stated they should be on the signage.

I stayed there 2 nights and I consider it the worst Marriott experience I've ever had. That's saying a lot since I've been a Marriott Elite member for over 35 years. I requested a top (4th) floor when I made the reservation as I wanted a quiet room. Since I'm 75 with health issues, having a good night's sleep is important to me. My longtime friend (also in her 70's) was along as we were going to visit Greenfield Village and I knew that would require some walking. Unfortunately, I was given a 2nd floor room when I checked in. It was difficult to unload the car as the parking lot was poorly lit unlike two other Marriott properties that were nearby. Walking to the room we had to pass dirty laundry in the hallway. (That wouldn't be picked up until the next day.) It resembled more like a dorm than a hotel. I could tell the hotel looked worn out and was need of an upgrade. It was not the typical Residence Inn that I'm I used to staying at. I later learned that renovations to the hotel had been delayed for several years. At 4:45 am of the first morning, I could hear loud thuds from the room above me. My friend could hear it from the other room too. The noise eventually stopped but resumed later. I went down to the front desk twice to complain about the noise. I was told there were no other rooms available for the second night. Later in the morning we went to Greenfield Village although we could have used more sleep. When we returned in the afternoon, we wanted to get some rest but once again we heard noise from above. I made a return trip to the front desk where I met Andrew. He was very caring and the only hotel employee to apologize for our difficulties. Andrew was able to find a room on the top floor, something no one else could or would do. Although the new room was quiet, there were problems with it. The toilet was leaking so we had put towels down on the floor. It was disgusting especially for my friend. The only problem we had with the first bathroom was that the toilet ran all the time. Also, two of the lights didn't work in the new room. During one of my visits to the front desk, I overheard a guest report that water was leaking from the ceiling of her room. That didn't surprise me. All I wanted was to have a pleasant, restful, and stress-free hotel stay with my friend but Marriott failed us.

Love this place! Location is a little difficult for a lot of people(such as uber/lyft drivers) to navigate to, unfortunately. In turn, every other aspect of this business is outstandingly and refreshingly magnificent! I truly enjoy my time at this above and beyond location. Not just are the rooms amazingly well put together, you'll find the breakfast is actually good(and even hot!) and the staff are incredibly helpful, kind and welcoming. They even know how to properly do their jobs(which seems to be a rare quality to posses these days)!! I highly recommend this place to all!!

I recently stayed here due to power outages in the area. I expected a decent stay since this property is fairly new. However, in this age of COVID, our room wasn't clean. The shower pan was dirty and stained and there was hair at the bottom. There was also visible dirt and hair in the sink as well as on a towel. We called down to get the bathroom clean (knowing they were sold out so no other rooms) and were just referred to a voicemail for the manager. Not one person offered to come up with a disinfectant or anything. Aside from the lack of cleanliness, the hotel had shotty construction. There are switches that don't work, the lights flickered and there were cracks in walls. There is also no sound barrier between the floors so we had to hear the people bouncing around all night which is something I expect from a cheaper place. There were signs that stated no smoking but you could smell it coming off the elevator....The only positive was the included hot and cold breakfast but I won't stay or recommend this place for someone to stay again. Overall, disappointed.

I stayed here the nights of June 15 and June 16 for a conference I was attending on site. I am a returning customer. Check in was a breeze, and my king bed room was clean and spacious for me staying there alone. I was impressed by the black towel marked ”makeup” in the bathroom; what a clever way to keep black mascara stains off white towels. I was not expecting housekeeping service during my stay, but was delighted to find the bed made and bathroom freshened up while i was at the conference. I at 5ive Restaurant on site both nights, simply because I was too lazy to drive anywhere else. Menu tends to be on the expensive side, but I was able to find reasonably priced items to suit my budget. They are understaffed, just like everywhere, but had no issues with ordering and getting my food. In fact, the chef served me one night, so you know they need staff. The bar was extremely busy, and so wasn't able to spend much time talking to bartender John, who remembers me each year I come.

Although we did not stay at the hotel, we attended a cocktail party today for a family wedding. I want to say that this far exceeded our expectations. The manager Megan was the person who ran the event and she was outstanding in every way. She made us feel so welcome and spoke to each of us multiple times to make sure that we were never left with empty glasses. A few of the others had met her during breakfast they said, and she remembered them when they entered the party this afternoon. Now that is impressive! She was everywhere and went above and beyond. But I want to mention specifically that my grandson was very hungry and food was not included. Megan offered and went and turned on the fryers in the kitchen and made my grandson a side order of French fries even though the kitchen was closed! Now that is hospitality!!!! Next time we come in town we will stay at this hotel and we hope that we will get to see Megan again. We may even come in just to see her for breakfast tomorrow morning.

I this was a business trip and it is one of go to hotels because it has a pool which is heated to a reasonable temperature. Very nice hotel, good breakfast. People very friendly. Front desk efficient and attentive. I find the staff very accommodating.

Upon walking into this hotel, we liked what we saw. The lobby area was nice and inviting.The room was nice and clean. We Loved having a fridge and a microwave. The ammenities were nice. The bed was very comfortable. We didn't use the pool or exercise area. We arrived later in the evening and checked out before breakfast even began. Can I just say tho......AMBER! She was absolutely amazing. She greeted us with a smile and a great attitude which we needed after what we had gone thru at our previous hotel. What a breath of fresh air. We chatted on and on while we checked in. I cannot say enough about how wonderful she was. When we had come down to the lobby shortly after checking in she was mopping the floor and I must say she was happily doing it. She always had a smile on her face. Hotels need more GSA like her. You have a real gem on your hands there. We just loved her.