Melissa B
June 17, 2024
Aesthetically, this hotel is really beautiful. Kudos to the interior designers! I was really impressed from the second we walked into the lobby. Unfortunately, that's where the pros of this hotel end. There were definitely some misses in the attention to detail - chipped paint, shoddy craftsmanship, etc. For a hotel that was recently renovated, I was surprised to see so many imperfections. The room was a fine size, as was the bathroom. But I will never understand having a panel for a shower door - not only do you spend your entire shower freezing, water gets everywhere outside the tub. So needless to say, the showering experience is a cold one, make it quick! Also, I'm all for the refillable shower gel and shampoo, but why aren't they refilled properly? We had an empty bottle of body wash. The train tracks are right behind the hotel, which is just an added annoyance. And then add in the room doors that SLAM shut, startled me every time, and kept me up the entire night. Please please please make your doors slow closing!! That was really miserable to listen to constantly. Also, please label the elevators - there were so many confused guests on how to get to the rooftop.