Station Hotel

Centrally located near the river, train station, and city center, this budget-friendly option provides convenient access to Norwich's attractions and transportation.

Not a hotel, not a guest house or B&B, just a rundown place with rooms to let... Potential customers of this hotel should consider carefully whether or not to reside at this rundown, unclean and unwelcoming accommodation despite its good location close to the station and the city centre. On approach to the front door of the ‘hotel’ it was apparent that I had made an awful choice of a place to stay for the night given the broken tiles, dirty windows and the locked entrance door. When the lady finally answered the door, it then took her ages to locate my booking and finally check me in. Then she could not get rid of me fast enough, one of the worst, unfriendly welcomes at a hotel ever. The corridors leading to the room had stained carpets and an awful smell. The double room was dreadful, the bed was pushed into the corner, had no bedside cabinet, the bed was dressed with old, worn out linen with thin duvet and flat pillows, however, it was ancient, clapped out mattress meant that sleep was difficult and uncomfortable. There was Wi-Fi yet it was useless, the TV though new was missing most of the free-view channels. The window had no view as it had obscured glass. As for the en-suite bathroom this was so unclean I felt very uncomfortable using it, there were layers of scum and mould throughout together with cracked tiles everywhere. Noise was a constant issue, mainly from the loud plumbing and other guests in rooms above. This ‘hotel’ offered no food or drink offering, not even breakfast. So, how the proprietors can call this a hotel is beyond me. Absolutely atrocious and unforgivable.

Never again Tv was broken, screen all cracked, no phone chargers, not enough toilet paper, small lamp broken, stuffed in a drawer. Pillows passed under a steam roller. Ad stated resturant, but zero food available at anytime. Not enough parking available. Other hotels in street, allow longterm parking with large ticket hotel gives you to stick in car. Hotel says we do not do. Yeah they do not do, but the rest do. I stayed at this hotel because i was going to arrive late. But great i can get meal. So i booked on false info. Booked for two nights, room not cleaned for second night, so toilet paper not replenished. Will never ever stay in such a such a hotel ever again. No staff at check out to demand a big discount