Guest User
September 13, 2023
I couldn't enter the hotel when I arrived. I was not given a room number and password. I contacted the online hotel manager and was told that they had been communicating. More than 30 minutes had passed. They gave me a British phone number and asked me to call it myself. I asked the hotel manager. Is this appropriate, after waiting so long for me to contact you myself? The housekeeper told me: "If I can contact you, do I still need to let you contact me yourself?" He said it very beautifully. I had no choice but to contact them myself and waited for a series of communication. Finally, when I applied for a refund, they gave me my room number and password. To be honest, the response from stores in the UK is quite fast.
The hotel facilities are completely crude and the hygiene is not at all good. The mattress is very bad, it's the kind of uneven soft spring bed. If you think about it, you can't sleep all night. The sofa bed is just a pull-out sofa, which is the best.
Definitely not recommended to stay. It seems to be a few hundred yuan less than a star hotel, but it's really worse.
Conscience and practical evaluation.
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