Nottingham Hotels with Pools

I came to the Crown Plaza, Nottingham for a conference early June. The hotel itself was nice, modern and comfortable. My room was not adequately cleaned as there were hairs in my shower upon arrival, unreplenished hygiene products in the bathroom and the toilet uncleaned. The room Itself was small, but fine for sleeping in. My TV did not work, but as it was one night this wasn’t a bother. The breakfast and lunch were great, formal dinner however was awful and poor, not worth paying for. Servers were unversed in allergen training, and the allergen and dietary requirement food options were awfully poor. The manager on duty however, was apologetic and wonderful. The best thing about this hotel was the staff (excusing F&B teams poor allergen training and food options). Particularly Abigail, Malakai and Zak on the bar who were so warm, polite and accommodating. Wonderful service throughout and a credit to the team. Thank you three.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Fantastic stay. Staff extremely friendly, especially. John and Dominic who work behind the bar. The rooms are fabulous, showers amazing. Would definitely recommend this hotel if you're coming to Nottingham for trip.

The hotel haven't welcomed any direct feedback, for 6 months it seems, hence leaving this here We stayed this weekend Check In - lacked warmth and very unwelcoming (@7.30pm Sat) We enquired about pool hours, but weren't asked if we knew where it was, so we had to hunt it down, our room cards didnt work in the door, so at front desk were told to use another door, no apology. At the bar, I noticed barman was making cocktails without measuring our spirits. A member of staff warned him (loudly) about this, he measured some with the metal cup, but as soon as she'd gone, he reverted to adding a slosh of spirit to each glass, unmeasured. When paying for my drink, a tab for my room hadn't been opened at reception (I assume it always is, but we'd not even been asked)- they didn't offer to then add it, so I had to pay separately, small amount, but its the principle and no reward points for the purchase as a result. However, after a bad start, the next morning, front of house were much more friendly and breakfast team were happy, efficient and working well together - particularly Ian working hard at the breakfast bar, Dawn, Tom and April - well done to those guys!

Loved the Christmas decor they put up this year. Very beautiful. Again always a pleasure to stay at this hotel. It’s why I came back time and time again.

Breakfast buffet is quite good. I feel at home. The scenery and atmosphere are just perfect. I think the inside of the hotel is clean.