Hotels near Strelley Road Library, Nottingham

My friend and I booked a spa break a few weeks ago as a joint 30th birthday celebration. Unfortunately not all of the experience was as relaxing as we would have hoped with plenty of issues to report along the way. Positives were the reception staff were friendly, the treatments in the spa were excellent, the toiletries in the room were lovely and the takeaway cups in the room were an added bonus. However much of this was overshadowed by issues during the stay. The hotel did not give a 4* feeling and communication was lacking from a lot of staff. Our main concerns were pre-booking afternoon tea but the booking could not be found, meaning we were left wondering what was happening in the bar. We were told by the manager that it ‘would be sorted’ but he disappeared and never returned again. Eventually another staff member offered us the spa lunch menu but it was a shame we couldn’t have the afternoon tea originally booked. We also waited around for a long time for this to be sorted. We found the spa facilities limited with no relaxation room. Loungers we’re reserved with little to no use throughout the day. The steam room lacked steam and appeared to be broken. Other issues included confusion with the dinner allowance as we were provided a full bill to pay in the restaurant. This was quickly rectified but then when checking out the next day, we were asked how we wanted to pay for dinner. The app didn’t work to check in and so we had to check in at reception, although the reception team were lovely and so this wasn’t a major concern. Perhaps the most disturbing issue was the state of the room with extremely dusty high touch areas including the bed side tables and a bedsheet with blood on it. When we called to have a new bedsheet, this took 45 minutes to arrive and we had to chase this. Overall it was nice to get away but there are clear issues with the communication within the hotel. It’s a shame it wasn’t quite as nice as we’d both hoped. We have had nicer spa breaks at cheaper hotels.

We have a fantastic stay in Doubletree by Hilton in Nottingham. The room is very spacious, much bigger than those Doubletree hotel rooms in other cities, good value for money! The amenities and facilities are of high quality. The housekeeping staff are very friendly and helpful. Check-in process is very smooth. The welcoming cookies are very tasty too! Although the location of the hotel is a little far from the town centre, we can easily drive to there and the hotel car park is free. Highly recommended!

I really wish I'd paid attention to the negative reviews of this hotel before I booked. I paid £153 for a single night of misery here, when it seems other nights are about £35-40 -- but even at that cheaper price, I'd still avoid it like a plague. The hotel has no parking, and on-street parking was non-existent. The corridors on our floor reeked of smoke, with a hint of ********* smoke. On first glance, our room was fine. Decent size, big windows etc. However, closer inspection revealed: - red stains on the wall, that looked like some sort of jam but who knows. - brown stains on the wall, I shudder to think what these were - the tap on the kitchen sink was not securely attached to the sink and came off when i tried to use it - the shower cubicle smelled of raw sewage - the bathroom needed a deep clean, lots of (what looked like) pubic hair on the floor, and general 'shower gunge' build up - there was about 20% of a full toilet roll available, with no others provided - the bed was presentable, but had long black hairs inside and under the sheet - the sheet was way too small, and uncovered the mattress during use - the walls in the room were paper-thin Additionally, and I can't really blame the hotel for this, next door is a student bar that was very loud most of the night, but nothing compared to the people in the room next to ours that played very loud music until 1am. Not the relaxing night before a 13.1 mile run we wanted!

I came to the Crown Plaza, Nottingham for a conference early June. The hotel itself was nice, modern and comfortable. My room was not adequately cleaned as there were hairs in my shower upon arrival, unreplenished hygiene products in the bathroom and the toilet uncleaned. The room Itself was small, but fine for sleeping in. My TV did not work, but as it was one night this wasn’t a bother. The breakfast and lunch were great, formal dinner however was awful and poor, not worth paying for. Servers were unversed in allergen training, and the allergen and dietary requirement food options were awfully poor. The manager on duty however, was apologetic and wonderful. The best thing about this hotel was the staff (excusing F&B teams poor allergen training and food options). Particularly Abigail, Malakai and Zak on the bar who were so warm, polite and accommodating. Wonderful service throughout and a credit to the team. Thank you three.

Room very out dated and disappointing, loud bathroom fan that kept me up all night and no plug next to the bed (only on the other side of the room). Tea tray is tucked in to a cupboard with a false drawer so is dangerous when opened as you don't expect the whole cupboard to open on your arm. Breakfast was disappointing, both hot and cold selection were dry as if they had been sat for a long time. Not what you expect for £130 mid week stay. Only positive was the great staff at breakfast who were very friendly. Would not come back to this hotel if I was in the area.

Ideal location for me to walk into town for shopping and eating out. Staff were excellent from reception to house keeping. Room service meals were good too Was a little disappointed as the bath was in need of replacing. The surface had peeled away and whilst it was ok for the shower, you wouldn't want to soak in it.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc. Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

This hotel is just a short walk away from the train station, which makes it pretty central regardless of where in Nottingham you need to go. The rooms are clean and comfortable, although I dislike the insistent emails on the lead in to my visit trying to get you to check in online. Good job I didn't, as I arrived early unexpectedly and was still able to get a room straightaway, whereas I would have had a couple of hours to wait if I'd done the online check in. This is a decent chain of hotels, I've had good experiences in the past and this visit was also fine. Only real complaint was the absence of biscuits with the tea and coffee set up in the room - surely a basic human right.