Aeroport International Mohamed V Nouasseur B-P 101, Nouaceur, Maroc Nouasseur, Casablanca 27182, Nouaceur, Casablanca-Settat, 20 000, MoroccoView Hotel Details
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Relax Hotel Airport Nouasseur Guest Reviews
4/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service3.8
Cleanliness4.0
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All reviews(44)
Positive reviews(38)
Reviews with photos/video(11)
Awesome stay(11)
Offers pick-up/drop-offs(6)
Easy to get around(6)
Close to airport(6)
Convenient location(6)
Negative reviews(6)
Daweili
Twin Room
Stayed in Aug 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Aug 12, 2024
I had a good time in this Hotel. So close to airport. And staff were very nice.
Response from Property: Dear Daweili,Thank you for your feedback! We’re delighted to hear that you had a good time at our hotel and appreciated the convenient location close to the airport. It’s great to know that our staff made a positive impression on you.We hope to have the pleasure of welcoming you back in the future.Best regards,
BegaXXXL
Standard Double Room
Stayed in Apr 2024
Couples
1 review
1.0/5
Posted on Jun 25, 2024
**Disappointing Stay at Relax Hotel Airport Nouasseur**
My recent experience at Relax Hotel Airport Nouasseur was thoroughly disappointing and fell far short of expectations. From the moment of arrival, the lack of professionalism was evident. The check-in process was slow and disorganized, with staff showing little regard for guest comfort or efficiency.
Upon entering the room, it was immediately apparent that cleanliness was not a priority. The linens looked worn and the bathroom was in dire need of a thorough cleaning. There was a pervasive musty smell throughout the room, suggesting poor ventilation or upkeep.
Throughout the night, noise from neighboring rooms and the hallway was incessant, making it nearly impossible to get any rest. It seemed that the walls were paper-thin, allowing every sound to penetrate into the room.
The advertised amenities were either non-functional or unavailable. The Wi-Fi was unreliable at best, and the promised room service was not operational during my entire stay. Additionally, basic toiletries were either missing or of substandard quality.
The breakfast provided was a major letdown. The selection was limited and the food quality was poor. It was evident that the items had been sitting out for a while, as they were stale and unappetizing.
Overall, my experience at Relax Hotel Airport Nouasseur was extremely disappointing. The lack of cleanliness, noise disturbances, and overall disregard for guest comfort made for a truly unpleasant stay. I would not recommend this hotel to anyone seeking a relaxing or comfortable accommodation near the airport.
Anonymous User
Twin Room
Stayed in Nov 2023
Travel with friends
7 review
3.0/5
Posted on Nov 10, 2023
Good place for stay if u have a early flight !
Nigel S
Standard Double Room
Stayed in Jan 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 27, 2024
Food excellent. Staff very good. Room good
Can't fault this place. Would certainly stay here sgain
Manfred James
Twin Room
Stayed in Nov 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Nov 11, 2023
Check-in was a nightmare. First they couldn't find my booking so sent me to the sister hotel saying I must be booked there. I wasn't but at least that chap was helpful, found the booking and accompanied me back to the first hotel where he explained to the first recptionist how to do his job. A rather disgruntled fellow finally issued my key but need to charge me local tax. Didn't want to take local money - had no change, and tried to make me use a card for a couple of £ , hence incurring charges, exchange rate discrepancies etc. In the end I lost my cool and just started to walk away - they suddenly found change!
But the hotel itself was clean, comfortable and quiet, much better than the Odomo I used last time. Shuttle bus every half hour compared to the every hour at the other place. I will use it again.
bloodymaryatseat40j
Twin Room
Stayed in Feb 2023
Solo travelers
42 review
4.7/5
Amazing
Posted on Feb 18, 2023
It's a nice, comfortable, well maintained hotel close to Casablanca Airport. They have a shuttle every 30 min. to and from the airport, which is a helper. Room is silent and comfortable, amenities are enough
Anonymous User
Standard Double Room
Stayed in Jul 2022
Solo travelers
26 review
4.0/5
Very Good
Posted on Aug 29, 2022
very close to the airport, very convenient. unfortunately, few receptionists is not that kind.
Response from Property: Dear guest Greetings from Relax Airport! Thank you for taking the time to share your impressions of your recent stay with us. We sincerely hope to have a pleasure of welcoming you again soon.Sincerely yours,Guest Relation Service
NDOUR
Twin Room
Stayed in Mar 2023
Family
2 review
4.0/5
Very Good
Posted on Mar 15, 2023
The hotel is very close to the airport. ... Overall great experience
Guest User
Twin Room
Stayed in Jun 2023
Solo travelers
1 review
3.2/5
Posted on Jun 6, 2023
The bus from airport to hotel every 30 minutes
Samir
Standard Double Room
Stayed in Jan 2023
Family
2 review
3.7/5
Posted on Jan 18, 2023
Thank you
You have to assist guests with their luggage specialy old couples
Response from Property: Hello Mr Samir
Thank you for choosing our establishment for your stay, We inform you that the satisfaction of our customers is our goal, Our staff is always attentive to the needs of passengers, We have bellboys who are available to provide assistance our customers (elderly, children, adults...) We hope to welcome you in another passage and to offer you complete satisfaction
Sincerely.
Beercarls
Twin Room
Stayed in Oct 2022
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 29, 2022
Hotel is close to airport, shuttle bus operate between airport and hotel free,
Response from Property: Dear Customer,Thank you for this positive feedback which highlights our services. We hope to see you again very soon, for another even more pleasant experience.Cordially,Customer relationship service.
Guest User
Standard Double Room
Stayed in May 2022
Business travelers
11 review
4.0/5
Very Good
Posted on Jul 4, 2022
Great hotel close to the airport. Shuttle bus leaves every 30 mins. Nice pool area
Response from Property: Dear guest Greetings from Relax Airport! Thank you for taking the time to share your impressions of your recent stay with us. We sincerely hope to have a pleasure of welcoming you again soon.Sincerely yours,Guest Relation Service
Amode85
Twin Room
Stayed in Mar 2023
Couples
90 review
4.0/5
Very Good
Posted on Mar 15, 2023
Great room
Xibudong
Standard Double Room
Stayed in Jul 2024
Family
38 review
4.7/5
Amazing
Posted on Jul 17, 2024
Waiting for the plane, close to the airport, friendly front desk, booked one more day
Original TextTranslated by Google
Response from Property: Dear Xibudong,Thank you for your feedback! We're glad to hear that you found our location convenient for waiting for your flight and that the front desk staff was friendly. We appreciate your understanding regarding the extra day booked.We hope to welcome you back again soon.Best regards,
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
You can check in early and the shuttle bus runs every half hour, which is very convenient. Ordering a pizza costs more than ten dollars, which is affordable. Will continue to recommend. Thank you merchant!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your feedback! We're glad to hear that you were satisfied with your experience at the hotel.