Hotels near Nova Iguaçu Baluarte Ministry, Nova Iguacu

I found the two people who attended me at the reception, asked about parking and did not mention me any cost , so I was uninquiet, in my checkout came to me to charge a day of parking being that in the checkin I I asked, and they forgot any cost. The manufacturer in my checkout did not bring the car to the hotel entrance and left in the garage door while it was raining and I was loaded with bags and electronic products and refused to bring the car to the hotel door, what didn't happen in my check-in. For the hotel calibre that Mercure shows to be also I didn't like breakfast, food that should be hot was cold, long rest. The only thing I liked was the room.

Estou vivendo uma experiência horrível neste Hotel. Não somos do RJ e resolvemos passar uma noite confortável antes do Natal. Cheguei aqui e vi que não tinha copo, liguei para a recepção e me avisaram que teria que descer para pegar. Tudo bem não ter servico de quarto, mas pq já não deixar copo no quarto..... Depois de 3h ligado o ar não gelava e estavamos suando, liguei novamente para a recepção e, pasmem, às 0:00 o atendente queria subir para ”conserta-lo”.... não podia trazer copo mas incomodar mexendo no ar tarde da noite, sim...... Pedi para trocar de quarto e o atendente disse que não tinha outro, depois de eu insistir muito ele disse que achou um disponivel mas eu teria que descer junto com a minha esposa com tudo na mão para pegar a outra chave.... E realmente precisei fazer isso..... Com outra chave, cheguei no corredor do novo quarto e vários vazios.... Agora estou aqui torcendo para o ar gelar e não precisar passar por mais um desconforto.... e lá se vai 1:00 da madrugada e o que seria uma noite de descanso virou um pesadelo. Decepcionado!!!!

The hotel has a good structure. Near the pharmacy, laundry, conveniences. I found the restaurant as the highest point. Good price and excellent food quality. Wonderful swimming pool. Good game room. Very beautiful view of the cover. The weak point is the parking, a little dark, nor a pleasant smell, difficult to get in and out.

Excelente hotel. Equipe muito cordial, quarto confortável, com bom ar condicionado, isolamento acústico e black-out realmente eficiente. Destaque também pata o serviço de quarto, que pedimos após chegarmos tarde do aeroporto. Comida bem gostosa e com preço justo. Algo raro na hotelaria, nos dias atuais. Voltarei outras vezes.

I've been here in B&B North Shopping several times and I've always had some small problems from In to Out. But today 04/05 I was surprised by the team that attended me. 3 people smile, sympathetic, performing, with a wonderful humor and careful to what the guest asks.Today I have experienced the true experience that the B&B Network offers in all its hotels. I want to congratulate Priscila, Rafaela and (I'm sorry if you're wrong with the name), Kath. Vcs make the difference!!!! Know that it's this type of professionals that the market requires in this new phase. Congratulations the unit. So every time I'm in the North Zone, I choose vcs.

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

Quick check-in and the attendant Brenda was super helpful and attentive, getting a room adapted to my mother's needs. Extremely comfortable room, large beds and excellent shower. Great breakfast but with few employees to replenish it properly. The layout of the tables in the breakfast room could also be improved, as well as the wait for the replacement of consumed items. Good pool, but with a small area around it and few sunbeds. A bit far from the beach and shopping malls compared to the beach hotels, obviously. A few minutes by car from the Olympic Park and next to the Rio Centro. Elevator is also a little slow. Free parking.

People are the best there. The receptionist do their best to help you with your needs specially Beatriz. She is something else. Food is ok. Rooms are fine. Be patient with maintenance and gym cleaning. I loved most of the time. Hope you have a great time there😃

Carol at Ramada Hotel Recreio has helped me a lot in booking rooms, answering my questions and being resourceful. She is really professional and caring, and has exceptional customer service skills. She always has a smile on her face and really goes out of her way whenever I requested her help. I think she is the biggest asset Ramada Hotels have here and should be recognized as such.