Hotels near Horton Plains National Park, Nuwara Eliya District

The hotel is good, the facilities in the room are slightly worse, the bathroom is relatively small, the price is not very favorable, and there is a small swimming pool outside. However, the temperature is very low and the swimming pool is very slow. I am swimming in the water for a long time.

The road to the hotel is too rugged, 5 minutes to open for 5 minutes, the hotel can be said to be the best memory of this trip, specially intended for the New Year, not to look forward to this. The hotel service did not have to say that Ctrip reservations did not include meals, and the hotel included dinner and breakfast. As the New Year's Eve hotel also invited the band to perform, arranged fireworks at 12:00, and presented local specialties for breakfast. Very unforgettable experience. The hotel is surrounded by a tea garden and there is actually a tea picking experience. Since we don’t allow it, we regret it later. In the room you can see Adam Peak, the first peak of Lanka, and there is a temple opposite the hotel.

We went there on 8 July 2022. We were the only guest in the hotel apparently. The hotel was hard to find as no proper signs guide the directions. Eventually we got there. On arrival we were told that only cash payment could be accepted, this we found rather strange as there were 2 Credit card machine present. The staff hardly spoke English though as it was becoming dark we decided to have diner in the restaurant. Please see the photo on the poor diner at the CheRiz. As said the staff hardly spoke English and by insisting and insisting we got half of what we wanted. The WIFI was not working at all until we found out that it was only working in the lobby area. After diner we went to our room and all lights were turned off in the main lobby area, so it was scary to sit down in the lobby where the Internet worked more likely than in our room. In the morning we had breakfast with some French fried and eggs. Please see photo, rather poor I would say. We were told that the owner was from New Zealand and he just left for New Zealand. On the check out we insisted to pay by CC but that was not possible the said. On top of that we could not receive a proper invoice. Only after insisting and insisting and trying, the credit card payment succeeded. Unfortunately we forgot a power bank in the room Elgin, our driver called the hotel and it was found in the room. Good news. A few hours later we had made a plan, without waisting petrol, to receive our power bank back. Therefore the hotel was called again with our recovery plan. We were told there was no power bank found at all. We were told to check our bagage better as there was no power bank in the hotel. The manager told us that she had asked the staff again and no power bank was found. So apart from trying to get cash instead of a genuine traceable credit card we were treated badly on the discovery of our power bank. Therefore for us this is not a trustworthy hotel. Avoid in all instances !

Simply amazing—I truly can't find the words to fully describe how we felt during our stay at Goatfell. The best way I can express it is this: we felt like newborn babies, lovingly cared for by parents. Your team was more than just staff; they felt like our guardians, ensuring our comfort and happiness every moment of the day. From the moment we woke up until we went to sleep, the Goatfell team was there, attentively taking care of our every need. As a hotelier myself, I strive to secure the best experiences for my friends and family when I travel and can be quite particular. Yet, Goatfell exceeded every expectation and left no stone unturned. It was simply the best experience I’ve had. Every single team member deserves commendation for their dedication and warmth. Thank you once again for making our stay unforgettable.

Staying in the Mandaram Nuwara tea and experience factory was a totally marvelous and magical experience for us. This was an amazing getaway for me and my family. Every aspect of this unique hotel was perfect. Thank you all for the exceptional service. The entire staff was professional yet warm, approachable and extremely welcoming. The rooms were clean, spacious and very comfortable. The infinity pool was a stunning feature of the hotel. The view was truly unforgettable. This hotel offers various activities and getting to witness the tea making process was truly eye opening. The location of the hotel was perfect, with it being surrounded by tea plantations and mist. I highly recommend this great hotel to anyone who is looking forward to having a magical stay in this picturesque area. Totally worth your money. Fondest regards, Udari Jayathilaka

Traveling the island and staying at the new hotel every day. On the basis of reviews, they thought this hotel would be the worst... but it was one of the best! There are both baldachin, hot water, pleasant bed linen, and teapot with cups)) and the room itself is big! Everything is clean and neat. It was very nice to stop here! 👍