The Golden Ridge Hotel

The Golden Ridge Hotel Reviews

The Golden Ridge Hotel

No. 395, Bambarakelle, Nuwara Eliya, Sri LankaView Hotel Details
The Golden Ridge Hotel
The Golden Ridge HotelThe Golden Ridge HotelThe Golden Ridge Hotel
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The Golden Ridge Hotel Guest Reviews

4.4/5
Very Good
54 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(54)
Positive reviews(52)
Reviews with photos/video(19)
Negative reviews(2)
Guest User
Deluxe Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Comfortable stay. Enjoyed the food. The staff was supportive.
AAHI
Deluxe Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Really nice clean hotel
Khaled
Deluxe Room
Stayed in Jun 2024
Couples
41 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Very good
Ines
Deluxe Room
Stayed in May 2024
Couples
2 review
2.5/5
Posted on May 22, 2024
Nice hotel but dismal room, not up to 5 star standards. Very pleasant infrastructure and swimming pool. However, the cleanliness leaves something to be desired… The sheets in the room were full of blood when we arrived. They came to change them quickly after our request. The carpet in the room was also very damaged. The buffet meals were clearly not up to par with other hotels we had the chance to experience before. Varied choices but few tastes, tasteless… Please note, taxes and others are not included in the prices written on the drinks menu. In short, no value for money. This hotel is too expensive compared to the quality of the services offered. However, the staff was very pleasant.
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MichellePoon333
Mountain View Suites
Stayed in Feb 2024
Family
82 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Golden Ridge is a great hotel in the Nuwara Eliya area. It is newly opened. It is worth staying here to experience the different scenery in the mountains when you come to Sri Lanka's tea area🍵
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Guest User
Family Rooms (Interconnected)
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I stayed at Jinling for two nights and it was quite good. The hotel is located on a hillside. The scenery outside the window is very beautiful. The temperature is several degrees lower. It often rains. It is very close to the Pink Post Office and the Governor's Palace.
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Tekesiwutianxi
Deluxe Room
Stayed in Jan 2024
Family
22 review
1.0/5
Posted on Feb 6, 2024
Another hotel in Sri Lanka that was seriously criticized...I almost doubted my judgment...I was completely afraid to book another hotel. My heart was churning for a while...It was the collapse of my personal IQ estimation and judgment...Value for money The lowest hotel ever! There is no one like this~~You can book a lot of hotels at this price~~The price I booked is around 1900...It is not even worth a fraction of this price...They used gorgeous deceptive photos to deceive me~~The most angry thing The thing is, I really believed it...🥲The facilities in the photos posted on Ctrip are not in the same building at all~~The lights are turned off everywhere in this hotel, the corridors are dim, and there is no one around. It feels really semi-** Very bad...The environment is like that of a sanatorium for business leaders in China in the early 1990s~~The materials are all very cheap~~The table will shift if I press it hard on the table while eating...If the price matches, I think I want to save money I chose it based on money. I am willing to accept this situation. After all, I cannot ask for too much~~ But the fact that I paid a certain price makes me feel like I have been cheated... and the sound insulation of the room is super poor... What did the next door say? You can hear everything~ You can even hear it when you take a shower... There are really many choices at this price, and it is best to choose one near the pink post office~~... Oh, I really regret it... After a day of bumpy roads, I can go to a comfortable place. The hotel will make people feel much better... super dissatisfied
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6/7
Guest User
Deluxe Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 1, 2024
Very nice. The room should be upgraded. There is a huge bathtub, but I didn't use it.
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Guest User
Deluxe Room
Stayed in Feb 2024
Couples
10 review
3.0/5
Posted on Feb 13, 2024
The location is not very good and the price/performance ratio is poor
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Guest User
Deluxe Room
Stayed in Feb 2024
Friends
12 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Beautiful and comfortable environment
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Hiruni K
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 25, 2024
Excellent hospitality. Staff is very friendly and the food was really delicious as always. The room was very comfortable in every way. The indoor pool was true to the photographs upon the hotel website. We will certainly be stay We need to thank Dilrukshi for your kind service
Response from Property: Dear Hiruni, Thank you so much for the positive rating. We are happy that you had a great holiday to remember. Your kind sentiments will be shared with our staff, especially with Dilrukshi. It means a lot to us that you loved your meals. We are looking forward to your next visit to The Golden Ridge! Best of luck! Pushpitha Udawatte General Manager
Thamodi D
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 25, 2024
I was impressed by all of the staff within the hotel, specially Dilshan de Silva has done his job perfectly. The stay was lovely, loved the food. Everything looked really new when we were there. Excellent location, superb services, helpful staff, waht else do you need? Will definitely come again to this place.
Response from Property: Dear Thamodi, Thank you for the wonderful recap about your stay and sharing it with us and the community. Thank you for your compliments. We strive to exceed expectations and it is rewarding to know we succeeded. We look forward to your next visit to The Golden Ridge! Best of luck! Pushpitha Udawatte General Manager
Nesreen A
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 20, 2024
The staff are amazing. Very accommodating and fast service. Buffet food really good with excellent variety. The views are spectacular. The manager is very helpful and always makes sure that you’re comfortable. Even the F&B manager is so hospitable asking if the food is up to expectation. Overall, will definitely stay here again
mishoshow
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 15, 2024
I recommend it this hotel for everyone specially if you are couple in the honeymoon. We really enjoyed this magical place full of peace with the presence of the charming nature surrounding us from each side. Thank you very much because you made us have special 9th anniversary
6/15
doctahmi
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 11, 2024
I absolutely loved everything The location , cleanliness , accomodation, food ,and kindness of all the team, especially Dananjaya , Dulshani , Dilshan , everybody was extremely kind , friendly and helpful. Thank you for everything I really recommend this lovely hotel