Booked a two night stay and didn’t have any tv signal from the moment we arrived and didn’t regain a tv signal til it was close to check out. Called and told from desk about my concerns and the front desk told me I would have to speak with the manager the following day. Spoke to the manager the following day and she was very rude, unsympathetic, and didn’t care about my concerns. Nothing was done! Called to ask for a late check out as I am a member and your suppose to be allow a late check out up to 2 o’clock. I believe I wasn’t granted a late check because I complained about not being able to watch tv since arriving
On another note hotel had 3 or 4 washers, I believe it was 3, only two worked so it was hard to wash clothes. An had 4 dryers only 2 worked. Elevator was very slow! This hotel needs serious updates and upgrades to its facility and management. Need to hire more friendly and caring managers who care about their guess stay and knowledgeable front desk attendants.