Courtyard Oakland Downtown Reviews

This is a comfortable place to stay. Near Oakland convention center.

Booked it for my son, he thinks it's pretty good, but feels the area is not very safe when he goes out, there are a lot of homeless people.

The room is nice, the service is very good, warm and polite. The location is in downtown Auckland, ten minutes drive from Auckland Airport (if there is no traffic jam). The road was noisy at night with people playing music and racing, but this is not the hotel's responsibility.

The good point is that it’s cheap😂 You can have the experience of an all-season hotel in Oak City Center for around 110USD😅

Woman in front desk horrible attitude. No costumer service, she wasn’t helping at all she doesn’t even try. The valet guy was the best, before my check out.

This is a nice Marriott. My only real complaint would be the restaurant doesn't stay open all day. It should stay open through the lunch hour, at least till 2:00pm. It's noisy but, it's not their fault. It's located in downtown Oakland.

Staff was great - friendly and helpful. The property is showing its age and is in need of a facelift. The area around the hotel is nice during the day, but pretty sketchy at night. What can I say...it's Downtown Oakland.

I called to inquire about parking and it was until the fourth time that they finally answered and each time I called, it just kept bringing with no answer

The staff was amazing! Every single staff member that I interacted with was pleasant, and helpful. I can honestly say this is the best staff experience I have ever had.

Thank you for making my father’s stay in Oakland a memorable experience. The staff were all very courteous and professional and he really enjoyed the rest and relaxation he was able to have on this trip.

I was told if I booked before 12am I could stay and check out in the am.. once there I was told otherwise… highly disappointed

Good to great once you got in the building. The streets did not feel safe to walk in. Sorry.

We were given the wrong room. The first night we decided to eat at the Bistro which was a huge mistake. We waited 90 minutes for our food only to find out they ran out of what we ordered and substituted the food for something else without telling us. Then for breakfast the next morning they had no one to work so we had to walk to the closest place in 50 degree weather and through and under a bridge where there were several homeless people and it was a tense feeing. Overall the hotel and service was good but was unhappy with the Bistro and original room selection.

Unfortunately had someone attempt to rob us by following us into the hotel lobby "they didnt need a key to get in"....besides that the customer servive wasbt good and the required valet parking was unorganized. The rooms were pretty nice though