Latest Hotels Reviews for Ocean City

Hilton Ocean City Oceanfront Suites
4.4/5103 Reviews
Midtown
While we had a lovely stay at the Hilton in Ocean City, we were most impressed by their response to a situation after our departure. Our son forgot a fairly pricey set of boots in our room upon checkout. He realized the loss 4 days later after we had returned home — a 3-hour drive away. We called the Hilton on Sunday afternoon and left a voice mail, frankly not expecting much. By 10 am Monday, we had received a call from the hotel manager verifying the item was found, directing us to a vendor for having it shipped to us, and we had an email in hand with the name of the recovery company in less than 4 minutes. The vendor “ileftmystuff.com” had all the information pre-filled into their return form by Hilton. We completed the return form quickly, received confirmation of submission, and a UPS tracking number within the hour. That was yesterday am — the boots were delivered today at 2:42 pm. What a wonderful experience after an “oops, I left my stuff”! Thanks to Kim, the Hilton manager, for such a caring and professional response, and to I Left My Stuff for an easy and quick method to retrieve lost items.

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