Let me start with the positive: On the plus side, the room was fine/nice. The bed and pillows were fine/nice. The bathrooms are nice. The balconies have a nice view. Even though the hotel was right by the train (all the hotels in Oceanside are), the room was well-soundproofed, and we weren't bothered by any outside noise. The only charge $32 per day for parking. The rooms have a small fridge and a microwave. But...it's a lot of money for... No valet. No restaurant. No room service. No coffee shop or espresso stand. No spa. No gift shop. The gym has 3 machines in a tiny room. There is one water station for refilling water bottles, but it doesn't seem to have filtered water (seems like you could get tap water). It's located on the 6th floor in the gym, which is not convenient, especially considering the situation with the elevators. They have a tiny area selling a few chips and drinks. But you have to pay at the front desk so if a lot of people are checking in our out this could take a long time and simply isn't worth it. There is a wine shop that is connected to the lobby. But unless you're into wine, it's not that exciting and there isn't anything in there for kids or regular folk. I hardly saw anyone in there. The elevators take forever. There are just two elevators, and only one goes to the basement parking lot. With so many people staying at the hotel, standing and waiting for elevators for a very long time is a hassle. Maybe the speed is fine when there aren't too many people there. It's an outrageous amount of money considering everything they don't have. The free breakfast is just okay. It's not great. And when there are a lot of people they run out of things very fast (even coffee) and it can take a while for them to replenish. Self-park is a reasonable price, but beware, the garage is incredibly tight, and they have wrapped every pillar in astroturf or carpet because it's obvious that more than a few people have hit the pillars). The front desk staff is okay. Some are nice, some are just working, aren't happy about it, and don't feel like helping. There is no information about what the hotel offers, where to get food, when breakfast is served, how to get to the wifi, or things to do in town. Nothing. I don't know if there was an app we were supposed to use. But no one told us anything. There is no QR code anywhere to find out more info. Even when I tried to check in just 20 minutes before 4 pm they offered me nothing. They said that check-in is guaranteed at 4 pm and then just looked at me. I explained that i was there (hi!) and wondered where to park (remember there is no valet) and that I had a lot of luggage to handle on my own. Only then did they offer that I could get a luggage cart and they could store my luggage and that I could park my car and give me a key for the garage and that I could wait on the terrace. But it was like pulling teeth. The terrace could be lovely if it had some umbrellas. But it's wa
Excellent
100 Reviews