Guest User
June 28, 2024
We have been to numerous Sandals resorts and are at their top level. Comments are reflective of the previous visits. If Sandals MoBay is a 5.0, then Ochi would rate a 3.5. There are several positive aspects: Generally, the staff (except for the Reef Terrace, are excellent. Special notice to Sashemia, the butler (in a difficult position) & Henry in the Sky Terrace. Ground are clean & well kept. Meals well well done and service very good. However, there are some significant negatives. Housekeeping was infrequent, but good when they show up. The resort is split into the old beach area & the old Beaches property "up the hill." Butlers split between the two is unsatisfactory. No one gets the proper attention. We received a $359 Spa "credit" and then were told it had to be used in one day & for one person. Unsatisfactory.