Hotels near Hakoneitabashi Station, Odawara

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

It was obvious from arrival that this hotel is brilliantly managed. In a clean and beautifully decorated reception area we were welcomed in a friendly and professional manner. Our room was spotless, well designed and comfortable with a fantastic view of the ocean and everything you could possibly need, even including bilingual TV!! I think the view improves the higher the floor, so aim for the highest of the twelve levels you can get! We were only able to stay one night, so couldn’t experience all of the countless facilities, but we absolutely loved the amazing and Brilliantly designed Bade centre with its beautiful swimming pool complex, impressive fitness centre and hot spring baths!! We had sunny but cool weather but swam outdoors in the heated pool area!! Brilliant!! There is a lounge area that serves a variety of food with specialities and themes. It’s very nice and has a well stocked bar, but it isn’t cheap!! Friendly service and a relaxing atmosphere, but “expensive”!! The buffet dinner though is good value with a wide range of tasty international dishes to suit all tastes! Go to the buffet for dinner!! The breakfast too was international and delicious. The dining room service was unbelievably friendly, thoughtful and professional!! Have no worries about choosing this hotel!

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

We used the Fuji Hakone pass and will have to stay one night in the Hakone area. We picked this hotel because it’s right next to the Gora station and later on we also found out that the bus stop to take the bus to Fuji area was just next to the hotel. They helped us to keep our luggage before we went further to Owakudani and Lake Ashi. Food is fantastic. We have dinner and breakfast at the common dining area. They didn’t offer free drinks like other onsen hotels might do. We stayed at the room with outdoor bath and found out later before the trip that the water is not real onsen water but regular water. However, with the location, this is unbeatable.

The hotel is very new, the hot springs are available in addition to the room B1 and there are hot springs. There is a free private reservation on the 4th floor. The food is very good and delicious. The staff is very good at English communication.

I booked this hotel on Ctrip for a promotion, and I feel like I got what I paid for. This hotel is a little far away, but it's close to the bus station and within walking distance of the Sculpture Gallery. The hotel itself has a beautiful courtyard, the dinner buffet is great, and you can go to the hot spring park unessun and Mori no Onsen across the street for free. The hot spring park is far from the domestic one, but the hot spring is great. Many Japanese locals bring their kids here. An unforgettable stay experience~

Overall, I had a great experience with Hakone Kowakien Ten-Yu, the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate an anniversary weekend

Service: There are two Chinese clerks who can speak Chinese, and the service attitude is very good. There is a pick-up and drop-off service, but it needs to be booked in advance. The pick-up and drop-off range is only to Lake Ashi and the station. Environment: The environment is very good. The Japanese-style room can directly see Lake Ashi, but the way up the mountain is really difficult. If you take the bus, the interval is half an hour. And if you go up by yourself, you need to read the street signs. The road from the bus station to the hotel is If there is no signal, you cannot use navigation. It is more suitable for people who like mountain climbing or adventure. Because it is really high, it is not recommended for those who are afraid of heights to walk by themselves. Hygiene: The living room and room are very clean. There are quilt covers, but you need to pay attention to laying them yourself. If you don't use a quilt cover, you may be charged extra, but after all, it is in the mountains, so there will be some bugs, such as small spiders. Facilities: The hot springs are separated for men and women. There are two pools, both indoors and outdoors. There is no difference. However, if you go outdoors at night, there will be bugs attracted by the lights. There is no bath in the room, it is together with the hot spring, and slippers are required to enter the entrance hall (especially Japanese-style rooms), and there is a beverage machine next to it.

The whole accommodation experience is very good, the environment is really beautiful, the BBQ and campfire at night are very relaxing, family and friends are very satisfied, and it is very close to the Shiguoyu Observatory, and there is a different scenery in a few minutes. The berth is wide and friendly to self-driving travelers, but the entrance is slightly narrow, driving a vehicle the size of Alphard may be a bit difficult, but it should be enough. Absolutely a encore accommodation.