Tsuetate Onsen Hotel Hizenya

Tsuetate Onsen Hotel Hizenya Reviews

Tsuetate Onsen Hotel Hizenya

4205 Shimojo, Oguni Town, Aso District, Kumamoto Prefecture, 869-2503, JapanView Hotel Details
Tsuetate Onsen Hotel Hizenya
Tsuetate Onsen Hotel HizenyaTsuetate Onsen Hotel HizenyaTsuetate Onsen Hotel Hizenya
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Tsuetate Onsen Hotel Hizenya Guest Reviews

4.2/5
Very Good
19 review
Verified reviews
Location4.0
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(19)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(2)
Anonymous User
[Non-Smoking Japanese-Style Room]River Side Standard Japanese-Style Room 10 Tatami Mats (36 Square Meters) [Standard][Japanese Room][Non-Smoking][Mountain View][River View]
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 23, 2024
Tsuetate Onsen Hizenya Hotel is satisfactory in all aspects. Transportation was inconvenient
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Guest User
Japanese-Style Room with Bath
Stayed in Jun 2024
Family
1 review
1.7/5
Posted on Jun 16, 2024
The window could not be opened because the exterior wall was under construction. I had a hard time finding it because transportation wasn't good. I think it's a waste of money considering the price.
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Guest User
[Non-Smoking:Room Type Is Up To You]Riverside Guaranteed/Room Will Be Decided On The Day[Room Type Chosen By Hotel][Non-Smoking][Mountain View][River View]
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
It was friendly...the hot springs were great...it was nice to feel Japan^^ I highly recommend it.
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Guest User
[Non-Smoking Japanese-Style Room]River Side Standard Japanese-Style Room 10 Tatami Mats (36 Square Meters) [Standard][Japanese Room][Non-Smoking][Mountain View][River View]
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2023
It is a location where you can enjoy Tsuetate's beautiful natural scenery, and I was impressed by the staff's attentive service. The buffet restaurant used for breakfast and dinner offers a variety of high-quality food. The tableware was beautiful, all the food was delicious, and the staff was very friendly. It was a truly happy time to be able to enjoy a variety of hot springs, including the hotel's two hot spring facilities and the Kiso-no-yu outdoor hot spring. I was impressed that they gave me a shuttle to the terminal even after I checked out. I had a really satisfying time with my family. thank you
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Guest User
[Non-Smoking Japanese-Western Style Room]River Side Standard Japanese-Western Style Room (over 6 Tatami Mats + Twn) [Standard][Twin Room][Non-Smoking][River View]
Stayed in May 2024
Family
1 review
2.7/5
Posted on May 8, 2024
It's a pretty average kanji hotel. The hot springs are their selling point, but the bathing facilities are a bit old-fashioned. Given the price, maybe I'm asking too much?
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Guest User
[Non-Smoking Japanese-Western Style Room]River Side Standard Japanese-Western Style Room (over 6 Tatami Mats + Twn) [Standard][Twin Room][Non-Smoking][River View]
Stayed in Oct 2023
Family
5 review
4.2/5
Very Good
Posted on Nov 11, 2023
It is located in a quiet countryside, making it a great place to relax. The facilities are old, but well-maintained, and there are several hot springs, so if your goal is hot springs, you will be very satisfied.
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Guest User
[Non-Smoking Japanese-Western Style Room]River Side Standard Japanese-Western Style Room (over 6 Tatami Mats + Twn) [Standard][Twin Room][Non-Smoking][River View]
Stayed in Oct 2023
Family
1 review
4.5/5
Great
Posted on Oct 8, 2023
The hot spring is very good, the waiters are very enthusiastic and friendly, and the dinner must be delicious
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Anonymous User
[Non-Smoking:Room Type Is Up To You]Riverside Guaranteed/Room Will Be Decided On The Day[Room Type Chosen By Hotel][Non-Smoking][Mountain View][River View]
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 1, 2024
It was the best!!!!
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Guest User
Stayed in Aug 2022
Other
5.0/5
Outstanding
Posted on Aug 16, 2022
We found a good deal on the web site, which included discounts for having proof of vaccines, plus coupons totaling ¥8,000. I think the coupons were part of the "Go To Travel" campaign. These coupons could only be used in Oita prefecture, by the next day. The hotel has a grand, luxurious appearance and feel, but also feels dated. After check-in, we took the shuttle bus to the outside onsen (about 5 minutes away). This was included in the price (I am not sure if it is actually owned by the hotel. There is a fee for people who are not staying at the hotel). This onsen was glorious! All the baths are outside, surrounded by trees and nature. The only caveat is that there were many stairs going down to the onsen. I did not expect that at all, and it was not easy on my knees (no problem for my partner). The other onsen in the hotel (there were two) also involved walking (it is as large hotel), and some stairs too. The floors in the onsen seemed more slippery than I remember any other onsen I have visited before. Dinner was buffet style. Due to COVID restrictions, we had to get our temperature checked, and wear plastic gloves while serving ourselves (there was a box at the table, and a container for disposal of them). The seating was partitioned, and it was very comfortable. Even though it was a buffet, there were 3 choices for seating: 5:00 pm, 6:30 pm and 8:00 pm, with a 90 minute limit. The food was good, but my partner had to stand in line at a station for freshly prepared meat for 30 minutes. Breakfast was served in the same place as dinner. We got a lower-priced deal, and our room was on the 1st floor. The hallway was a little dark compared to the other floors (which we had to access for the front desk/entrance to the hotel and to get to the dining area and the onsen). To me, there was a musty smell that my partner did not notice. The place is older, and it is right next to the river, and it was the middle of Japanese (humid) summer, and I assume not all the rooms are like this. There was a can of roach spray in the closet (which thankful we did not need!), and requests not to open the windows to prevent bugs from getting in the room. The sound and site of the river outside the window was wonderful. The beds (two twin beds) were comfortable and we got a good night's sleep. It was my partner's 50th birthday, so we mentioned this to see if they had any thing special (even for an extra charge). They gave a card and a plastic rose (I think the rose was for the birthday), but said they did not have anything else. The water pot already had hot water in it when we arrived. I appreciate that. They also had the kind of coffee in which you open the single pack, put it over the cup (good size, not tiny like some places) and pour hot water on it (like a one cup drip coffee- not instant). I often travel with these types of coffee packs as a lot of hotels in Kyushu only have instant coffee or none at all in the rooms. The
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 24, 2023
I used it for 2 nights. I couldn't conquer all of the 4 baths even though I stayed for 2 nights, but they were all very beautiful, the spring quality was good, and it was comfortable. It was a buffet in the morning and evening, but there were many types, it was delicious, there were many types of alcohol that were not included in the plan, and the price was reasonable. Facing the river, it sounded like a little waterfall, but it was a natural sound and I didn't mind when I went to bed. Above all, the staff's service is meticulous, and the goodness of a long-established inn and the goodness of a modern resort hotel are well balanced.
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Guest User
Stayed in Mar 2023
Couples
4.0/5
Very Good
Posted on Mar 1, 2023
The quality of the hot springs is good, and the person who greeted us did not have a negative impression of the front desk or the restaurant. At the end, the person in charge at the front desk came to see me off outside the entrance. It was a comfortable hotel in all respects. I would like to use it again.
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