Hotels near American Heart Association, Oklahoma City

My stay was great! The hotel staff were welcoming and nice. The room was very nice and the bed was easily one of the most comfortable beds I've ever slept in. I will definitely stay here again in the future!

I will preface this by saying that the manager and front desk person did address my issues and did do their best to correct the issues. I was traveling to OKC to meet up with my son and his family for his birthday. We were wanting to have dinner at Ramsey's Kitchen and I wanted a hotel near that location. I tried for several days to find a hotel in OKC that didn't have terrible reviews and offered breakfast. Not having breakfast was a deal breaker for me. Since my son has a 5 year old daughter - we needed breakfast. I called Marriott, after not having any luck on the website, and was offered this hotel with the breakfast rate. I checked the reviews and while they weren't terrible, not all of them were great. But the hotel was in the area that I needed, so I booked it. I had two queen rooms: 419 and 421. Both were clean on the surface. However when I dropped a vitamin on the floor and was down trying to find it, instead I found a LOT of trash (some disgusting) under the dresser. That was my straw. As to the actual room conditions: there is condensation around the windows and water pools on the window sill in both rooms. The paint/paper is peeling away from the walls near the AC in both rooms. There is a pink stain on one wall - in each room. And the baseboard in the bathroom in room 421, under the sink is peeling away from the wall. On the surface those are minor issues. There is a mini fridge, microwave and coffee pot in the room. There isn't a closet but rather a wardrobe that is rather small. You have to hang your clothes front to back rather than side to side like a normal closet. That made getting to items in the back hard. The dresser is comprised of a storage box type. Those were stained/dirty. The lighting in the bathroom leaves a lot to be desired when it comes to doing makeup. I did like the walk in glass shower. There is lotion, shampoo, conditioner, body wash and hand soap in the room, if you forget yours. The beds were awesome. They were very comfortable and I have zero complaints about them. There is ample storage on the dresser and quite a few power outlets. My main issue aside from the unfortunate find under the dresser was the breakfast. There is a menu in the room. But those items listed for breakfast is not what is offered. Or at least not what we were offered. We stayed three days. On day one we were offered eggs (either liquid or powder), sausage, and toast. I asked for toast and fruit. I was given semi cold toast and a tangerine. There was no cereal, no pastries, no omelets, no other sides or menu items as listed on the room menu. I don't recall if there was juice or not - but it wasn't in the breakfast area. I was told at check in that breakfast was ”cooked to order.” Cooked to order in advance - not upon order. There was coffee and hot water in the lobby. Day two- the same as the day before. I got toast and two bananas. The breakfast person was very apologetic. I explained that I am limited to what I can eat and there

My husband and I stayed here for one night on a cross country drive with our two pups. The hotel is beautiful and modern. It is converted from an old Ford Model T assembly plant so the whole hotel is open and spacious. We loved the artwork. The room is large, new, and very clean. My only complaint is that the room is very dark. Even with every lamp/light turned on, the room was still very dim. I can’t speak to any of the amenities as we arrive late and left early the next morning.

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

Best thing about the Marriott Courtyard on Reno is its location. It is about 2 blocks from the Bricktown area with restaurants and riverwalk. It is adjacent to the Paycom Center where the OKC Thunder basketball team plays. It is about 1 mile from the OKC Bombing Memorial. The worst thing about the Marriott Courtyard on Reno is its location. There are lots of people walking and driving outside the hotel in the evening. It is pretty loud. There is a freight train line across the street and the trains are loud. Hotel is clean. Housekeeping did not clean our room or give us clean towels. I didn't see any statement that they were skipping days for housekeeping. Bathroom was ok. Sink did not drain well. Thermostat was erratic. Sometimes room was too hot; other times too cold. Clerk checking us in said breakfast wasn't included. Fortunately, we had printed confirmation that said it was. Breakfast was a buffet for $19 a person. Food was ordinary, except for an omelet station where the woman made great omelets, but only 1 of the 2 days.

The hotel was great. They have a bar, restaurant, and a hot breakfast (a good one) that's open during Covid. The pool was available if you made a reservation for it. The cleaning and breakfast staff are amazing. Every sweet and thoughtful. The ladies working at the bar, could have used a little refresher course on customer service. They weren't always approachable and seemed a little rude at times. There were times when they were friendly and helpful,as well.. The decor was lacking personality. The rooms as we're as well. But it was comfortable and immaculate. The bed was amazing. Best night sleep, I've had in a very long time. Really, really great bed. The food was ok. The drinks were not strong and a bit over priced. They have a happy hour Mon-Friday with free drinks (yes alcohol included) and snack. The breakfast was good and included in room price. So was the wifi. Plenty of parking. Several restaurants are close.

I would give this hotel 5 stars. The location is perfect if you feel like walking around Bricktown. There is no need to take your car. The Criterion is right next door, and I love that the Devon tower is visible from the entrance. The staff was extremely polite and helpful, and made my partner and I feel very welcome. The only downside was that the toilet seat looked like it had not been cleaned properly and we found a candy wrapper in the hair dryer bag. I would appreciate it if they could take better care of those things. Other than that, the rest of the room was impeccable and our stay was wonderful. Thank you, SpringHill Suites!

Compared with domestic facilities, the facilities are a bit dated and overall very satisfied. The surrounding environment is very good

My day began with a vehicle and equipment challenge that negated my way to the airport. Please allow me to express my sincere appreciation to both Lesli and Anita for their professionalism, kindness, and assistance with smoothing an otherwise bumpy Monday morning. It is my hope that each of these exceptional ladies are recognized for the excellence they afforded me. Thank you, thank you, and THANK YOU for getting me on my way safely and with the warmth of a smile!!!