Hotels near apple tree square, Oklahoma City

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.

My husband and I stayed here for one night on a cross country drive with our two pups. The hotel is beautiful and modern. It is converted from an old Ford Model T assembly plant so the whole hotel is open and spacious. We loved the artwork. The room is large, new, and very clean. My only complaint is that the room is very dark. Even with every lamp/light turned on, the room was still very dim. I can’t speak to any of the amenities as we arrive late and left early the next morning.

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

The environment is good, but the alarm at night is ringing, affecting sleep.

Great staff--suite was really nice , clean with comfortable bed. Great location to see much of OKC--all walking distance. Great breakfast. Friendly staff. Quiet. Safe gated parking in the back. Would highly recommend.

This hotel delivered much more than we were expecting. Everyone was very kind, the rooms were lovely, and they even have long-term studio type rooms with a kitchen! We didn’t have time for the pool, but it was much bigger than most and looks really clean. The breakfast was amazing (it’s been so long since we’ve gotten hotel waffles lol) and they have complimentary coffee and tea out the entire day.

It was great getaway for us and it was a reasonable price and the room are nice… You would expect it though. So don’t let the outside fool you! Also it located by food and shopping. Very convenient it right by the highway.

The price is OK, there is a simple kitchen inside, it is convenient for people who like to cook and blow, and all aspects of hygiene are satisfied. It may be too close to the highway. The sound insulation effect is a bit awkward. Generally speaking, it is OK.

Very convenient hotel, the hotel is located in a convenient neighborhood, next door is a large Mexican restaurant, opposite McDonald's, next to two gas stations. Close to high speed, three or four minutes drive from Kentucky fast food, and seven minutes from Chinese cafeteria. Very close to the shopping center, three minutes drive from Sam's Club. The hotel's breakfast is full, and the room has plenty of hot water and heating. We stayed several times because the hotel was very convenient for life and parking. The hotel staff is amiable and responsive. Also, the hotel is very cost-effective, less than $50/night, very affordable. Highly recommend to friends with cars to stay at this hotel!