Hotels near DSW Designer Shoe Warehouse, Oklahoma City

My stay was great! The hotel staff were welcoming and nice. The room was very nice and the bed was easily one of the most comfortable beds I've ever slept in. I will definitely stay here again in the future!

We have stayed here a couple of times for the past several years. We will be looking elsewhere in the future. Our room was clean and tidy but the cleanliness in the other areas left much to be desired. Those working at the front desk seem to be more worried with their phones than greeting guests when they come and go. Even at check in she was on a call and didn't greet us for several minutes. The grab and go breakfast was adequate but the breakfast area was only bussed by the guests, no wiping of the tables between users. Maintenance is sorely needed. Carpet is fraying at the seams. Hallways never vacuumed. Finally, the annoying music played in the lobby and outside. There was no quiet place to sit.

I stayed in the area for work for approximately 3 weeks. During that time I was overcharged for my stay and had my vehicle broken into. According to local law enforcement, they have been summoned to the hotel 14 times in the 6 weeks for break -ins. The hotel accepts no liability and will not, as encouraged by law enforcement, install video surveillance for the exterior of the building. How many OTHER guests will be vandalized?!? If you are staying over a weekend, good luck getting near the pool. It appears the ”for registered guests only” signs do NOT apply unlike the ”we accept no liability for theft or damage to your vehicle” signs. If IHG cares about the safety of their guests, as they claim, invest in cameras for cripes sakes!! I did happen to score one of 6 poolside loungers on an early Sunday morning. However, the smell of raw sewage and little water bugs invading the pool made for a quick exit. As for the complimentary guest laundry, only two out of four washer and dryers were operable for the entire hotel. Apparently they are waiting for parts, and have been for over 3 months, according to one guest. Maybe just replace them? The weekly happy hour has done away with complimentary beer or wine. Food was...meh. Not even sure what some of it was. I travel 80% of the year for my job and pretty much live in hotels. This Staybridge doesn't appear to care about their guests' experience whatsoever. So much to be improved upon!

I will preface this by saying that the manager and front desk person did address my issues and did do their best to correct the issues. I was traveling to OKC to meet up with my son and his family for his birthday. We were wanting to have dinner at Ramsey's Kitchen and I wanted a hotel near that location. I tried for several days to find a hotel in OKC that didn't have terrible reviews and offered breakfast. Not having breakfast was a deal breaker for me. Since my son has a 5 year old daughter - we needed breakfast. I called Marriott, after not having any luck on the website, and was offered this hotel with the breakfast rate. I checked the reviews and while they weren't terrible, not all of them were great. But the hotel was in the area that I needed, so I booked it. I had two queen rooms: 419 and 421. Both were clean on the surface. However when I dropped a vitamin on the floor and was down trying to find it, instead I found a LOT of trash (some disgusting) under the dresser. That was my straw. As to the actual room conditions: there is condensation around the windows and water pools on the window sill in both rooms. The paint/paper is peeling away from the walls near the AC in both rooms. There is a pink stain on one wall - in each room. And the baseboard in the bathroom in room 421, under the sink is peeling away from the wall. On the surface those are minor issues. There is a mini fridge, microwave and coffee pot in the room. There isn't a closet but rather a wardrobe that is rather small. You have to hang your clothes front to back rather than side to side like a normal closet. That made getting to items in the back hard. The dresser is comprised of a storage box type. Those were stained/dirty. The lighting in the bathroom leaves a lot to be desired when it comes to doing makeup. I did like the walk in glass shower. There is lotion, shampoo, conditioner, body wash and hand soap in the room, if you forget yours. The beds were awesome. They were very comfortable and I have zero complaints about them. There is ample storage on the dresser and quite a few power outlets. My main issue aside from the unfortunate find under the dresser was the breakfast. There is a menu in the room. But those items listed for breakfast is not what is offered. Or at least not what we were offered. We stayed three days. On day one we were offered eggs (either liquid or powder), sausage, and toast. I asked for toast and fruit. I was given semi cold toast and a tangerine. There was no cereal, no pastries, no omelets, no other sides or menu items as listed on the room menu. I don't recall if there was juice or not - but it wasn't in the breakfast area. I was told at check in that breakfast was ”cooked to order.” Cooked to order in advance - not upon order. There was coffee and hot water in the lobby. Day two- the same as the day before. I got toast and two bananas. The breakfast person was very apologetic. I explained that I am limited to what I can eat and there

The hotel, the grounds, lobby, rooms, eating area, all clean and like brand new! Did they just build this place? When we got to the desk, Joseph explained the 2 rooms that we booked (with my credit card points) were booked and promptly canceled by Priceline. But the hotel sensed something wasn't right and kept one of the reservations. They weren't busy and gave us another room right next door to each other. He was very professional. The rooms were so nice. Clean. Keurig in the room. All Dove pump products. Walk in shower. Breakfast was extremely generous. Pancakes, scrambled eggs, eggs for sandwiches, sausage, cinnamon rolls, english muffins, muffins, oatmeal bar, coffee, yogurt. Much more that I'm missing. Large eating area. Only 2 issues were one of the rooms Keurig's and phone didn't work, but we didn't ask that they be fixed because we had the other room. I would definitely stay again. There were a lot of eating areas nearby as well to find take out. The hotel was quiet at night. We were able to bring our dog for a nominal deposit. I will book with a Holiday Inn Express again.