Name: Sleep Inn & Suites Oklahoma City Northwest
Address: 5200 Classen Cir, Oklahoma City, Oklahoma, 73118, 5200 Classen Cir, Overseas, United States
Rating: 3.7

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Sleep Inn & Suites Oklahoma City Northwest

Sleep Inn & Suites Oklahoma City Northwest Reviews

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While my husband and I were traveling through  OKC, we unfortunately had a minor ”mishap” due to severe weather which resulted in 2 flat tires to our rental car.  Shook up and wet, we looked for the nearest shelter to assess the situation, which happened to be this hotel.  We were not guests at this hotel, however, it was the quickest way to get out of the rain.  I went inside to advise the front desk clerk, Vonda, why we were parked under the awning in the front of their hotel blocking the entrance with our disabled vehicle.   I also advised that we were waiting for a tow truck and were  trying to get a ride to pick up another car.   Vonda was very helpful and extremely sympathetic to our situation.  Even allowing us to use their luggage cart to unload our car before it was towed. This was really awesome since she could have reacted  differently since we were not guest at the hotel. While we waited Vonda and her co-worker were constantly cleaning and sanitizing the lobby and surrounding areas the whole time.   Although, we always stay at a different chain of hotel, the cleanliness of the hotel , the  professionalism, and the willingness of Vonda to go the extra mile for me was greatly appreciated and will definitely make me consider staying at a Sleep Inn in the future.  To the management: Vonda is definitely to be commended.   As business owners ourselves, we know all to well that great, professional help is hard to find.

 When I arrived they couldn’t find my reservation. The manager herself supposedly had made it. Numerous issues during my three day stay. Commode leaked, no working AC in the hallway and it was very hot, And fan with that stay on on the AC unit in the room. The thermostat showed it was on high but it still cycled. I told management about this the first day and nothing was ever done about any of it during my whole stay. On my third day housekeeping skipped my room and when I return to the hotel at 4 PM I was told there’s nothing they could do. They offered to bring sheets and I could make the bed myself. Management offered a whopping $10 off the room rate for one night. The management here is a joke and very cheap! My advice would be to skip this hotel!

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12.6km from Oklahoma City Wiley Post Airport

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Discover 66 reviews of Sleep Inn & Suites Oklahoma City Northwest, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Sleep Inn & Suites Oklahoma City Northwest Reviews: 66 Verified Reviews Latest 2024 | Trip.com

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Sleep Inn & Suites Oklahoma City Northwest Reviews

Sleep Inn & Suites Oklahoma City Northwest

Sleep Inn & Suites Oklahoma City Northwest Guest Reviews