Hotels near Lowe's Garden Center, Oklahoma City

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.

I was in town to help my son move to OKC. A little stressful until we met April at the front desk who helped us get settled in. April is professional, calm, very, very helpful and gave us such a great first impression of Oklahoma City. The hotel is roomy, has a relaxing lobby, bar area and is close (walking distance) to so many tourist attractions. Most every OKC resident we met was so nice and it all started with April. Thank you April! - We hope to see you next time we are in town.

The environment is good, but the alarm at night is ringing, affecting sleep.

Just stayed here as part of my Route 66 trip and it was in the top 3 best hotels I’ve stayed on this trip. What a gorgeous boutique place this is—Hilton outdid itself with this Curio brand hotel. The lobby holds a cozy public sitting area, and all the people I encountered at the front desk were engaging, friendly, and helpful. (The lobby has this relaxing spa-like smell that sets a restful tone for your stay). The room was incredibly spacious and it was one of the few hotels post-Covid-19 that actually had pens and pads. The interior decorating in the Colcord has the feel of a high-end luxury hotel. My view overlooked a botanical garden, and walking the area felt safe. The attached restaurant, Flint, offered a varied menu (great food—my scallop appetizer was one of the freshest I’ve ever had in a land-locked state) and an incredibly friendly staff. I hope to stay here again, and I hope they maintain this level of comfort and service.

The hotel is very grand. Although it is a bit old, it looks good in every aspect, especially the quality of the staff. The location of the hotel is also good, right in the city center, and there are shared bicycles nearby

Hotel staff were very accommodating and kind. They even recommended places to go to/activities to do.

My husband and I stayed here for one night on a cross country drive with our two pups. The hotel is beautiful and modern. It is converted from an old Ford Model T assembly plant so the whole hotel is open and spacious. We loved the artwork. The room is large, new, and very clean. My only complaint is that the room is very dark. Even with every lamp/light turned on, the room was still very dim. I can’t speak to any of the amenities as we arrive late and left early the next morning.

My family was in OKC for a sporting event. While others from the team chose to stay in Bricktown, we chose this location based on ease of parking. It ended up being the right choice. Our room was so spacious that 4 of us had more than enough room to move around. The bathroom was massive and came equipped with shampoo/conditioner/body wash, the closet was a huge walk in, and the room itself was very clean. Check-in was a breeze and the staff was very friendly. Several restaurants nearby! The pho place in front of the hotel was incredible. The only complaint that I have was that breakfast was lacking in quality. The eggs were rubbery and the sausage was cold, so we stuck to cereal each morning. But I truly care more about the cleanliness than the breakfast anyway, so that doesn’t take away from my stay in any way. Would definitely stay at this location again.

It was great getaway for us and it was a reasonable price and the room are nice… You would expect it though. So don’t let the outside fool you! Also it located by food and shopping. Very convenient it right by the highway.