Holiday Inn Express Birmingham - Oldbury Reviews
Holiday Inn Express Birmingham - Oldbury
Birchley Park Ave, Oldbury, B69 2BD, United KingdomView Hotel Details
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Holiday Inn Express Birmingham - Oldbury Guest Reviews
3.9/5
Good
124 review
Verified reviewsLocation4.1
Amenities3.8
Service3.7
Cleanliness4.0
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All reviews(124)
Positive reviews(19)
Reviews with photos/video(2)
Awesome stay(8)
Negative reviews(5)
DAWINDER
Double Room with SofaBed
Stayed in Apr 2024
Couples
11 review
Posted on Apr 21, 2024
Not nice hotle tab not working toilet not working.room key not available
Response from Property: DAWINDER, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.
F Anjum
Double Room with SofaBed
Stayed in Jul 2024
Couples
7 review
Posted on Jul 5, 2024
When asked for a pad and pen which wasn’t in the room I was told to go to reception. Shower broken. Towels dirty
Response from Property: F Anjum, thanks for your feedback. We appreciate the feedback and please drop us a message so we can discuss this. All the best, David - Hotel Operations Manager.
tatenda
Double Room
Stayed in Jun 2024
Solo travelers
1 review
Posted on Jun 3, 2024
The location is very good close to the main road, services had to wait for a while no one was there front desk. The room was so dusty you could even smell it. The bathroom sink was not flowing quickly it took long time for water to sink even after brushing my teeth. There was no shower gel and the drying towel was a bit stained. Breakfast was very good and the staff was lovely. I wish there is an option of uploading video would have uploaded it.
Response from Property: Thanks for the review, Tatenda.We're glad our location suited your needs.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.Please know that our team are available 24/7 to help with any issues that might happen during your stay. David - Hotel Operations Manager
Guest User
Double Room with SofaBed
Stayed in May 2024
Family
2 review
Amazing
Posted on May 20, 2024
Love staying in this hotel when visiting Birmingham.
Friendly staff, clean rooms, clean hotel in general.
One disappointment was when I came down around 06:30 down to the lobby to ask for milk sachets, there wasn’t anyone present , I waited for some time, however nobody attended to me. So for this I graded the hotell 4 smiles instead of 5
Response from Property: Hi, thanks for taking the time to review our hotel! We're happy to know you had a lovely stay at our hotel. We appreciate the feedback and All the best, Jurate - Hotel Operations Manager.
The Ace
Double Room
Stayed in Apr 2024
Business travelers
26 review
Very Good
Posted on Apr 7, 2024
Hotel is fine, it’s clean and fairly modern. The rooms need an upgrade, no plug socket next to bed.
Response from Property: The Ace, thanks for taking the time to leave a review. We're glad to see you had an enjoyable stay. Thanks for the feedback and we hope to see you again. All the best, Jurate - Hotel Operations Manager.
Misbah Hazza
Twin Room
Stayed in Jun 2024
Family
3 review
Posted on Jun 28, 2024
They don’t consider ihg membership platinum benefits, no late check out.
Response from Property: Thanks for leaving a review.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.The team
Jonaid
Twin Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 20, 2023
Best Hotel ever ,reasonable price ,great people great services,staff is so friendly ,breakfast also yummy..Rooms are so clean ,i had great time there.
Response from Property: Wow, 5-stars! Thanks so much, Jonaid. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.
TOPMAN121
Double Room with SofaBed
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 17, 2023
Worth of money 🎯 would not mind going back again
Response from Property: Wow, 5-stars! Thanks so much. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.
Guest User
Accessible Double Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 4, 2024
The stat was 10 out of 10
Response from Property: Thanks for the perfect rating. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.
syamattan
Double Room with SofaBed
Stayed in Jan 2024
Family
3 review
Outstanding
Posted on Feb 3, 2024
Nice place and good staff
Response from Property: Thanks for the perfect rating, syamattan. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.
Mike Ivermee
Twin Room
Stayed in Jan 2023
Business travelers
19 review
Amazing
Posted on Jan 23, 2023
The manager was extremely helpful, the breakfast was great and room clean and tidy. Will be staying again.
Surdan
Double Room with SofaBed
Stayed in Oct 2023
Family
1 review
Amazing
Posted on Oct 13, 2023
Comfortable stay, pleasant staff
Response from Property: Surdan, thanks for taking the time to leave a review. We're thrilled to hear you had a pleasant stay. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.
Guest User
Double Room with SofaBed
Stayed in Nov 2023
Family
6 review
Great
Posted on Dec 21, 2023
Definitely value for money
yanlai
Double Room with SofaBed
Stayed in Jan 2024
Family
10 review
Outstanding
Posted on Mar 9, 2024
Excellent value for money
I like breakfast very much
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We are glad to know that you enjoyed your stay. This is also the greatest pride of our staff, so your feedback is very important to us. We look forward to seeing you again, Jurate - Hotel Operations Manager.
常客
Twin Room
Stayed in Oct 2022
Family
20 review
Great
Posted on Nov 1, 2022
Convenient parking, ample parking spaces, rich breakfast, and take-away breakfast options.
The staff is friendly and proactive, pets are welcome, and there is no additional charge for car and pet visits, which is great
Original TextTranslated by Google
