The Luxury Collection Hotels in Olhos de Agua

Le domaine est vraiment très très beau, la chambre est vieillotte en plus la ménage est à revoir l’odeur d’humidité, et les draps humide c’est pas top, nous sommes arrivé il y avait de la nourriture dans notre frigo nous avons signalé et on nous a répondu que c’est à la dame de ménage elle pensait pas qu’il y avait du monde , donc aucun Check avant l’arrivé. L’emplacement au top !

Really enjoyable stay. Was a bit nervous with reviews but i'm really unsure of what people expect as the cost of staying here is relatively cheap compared to other hotels, but close enough to the new town, cold town and 15 minute walk in Olhos. Uber is frequent and very cheap here so no need to hire a car. Apartments are spacious, I would agree slightly dated and there was the occasional ant, but with the location that is to be expected, just don't leave food out. However a great base and they even have sky sports in the room. All pools are excellent, really good sports facilities as well (Tennis golf etc) and busy enough round the pools to have some atmosphere if you want to stay in the hotel. Really really good walks and attractions nearby and couldn't recommend enough for the price. It is not perfect, but you won't get perfect for anywhere near this price. Enjoyed it that much, booked again next month which is very rare for our group to go back to the same place.

Super holiday! We have just spent 10days on half board here at the Porto bay Falesia. We had a fantastic time. The staff are all so friendly and helpful, bending over backwards to make the experience all the more pleasurable. We stayed in a sea view room on the 3rd floor and it was amazing! Great size room with lovely bathroom and rituals products. Cleaning staff were so lovely and kept our room spruced up throughout our stay. The food was really good. The selection was so good, always something for everyone, I prefer fish and my husband prefers meat and neither were disappointed. We also had a meal at il basilica which was great. We spent most of the week relaxing by the pool or on the beach and walking. The pool area is perfect for reading a book, plenty of loungers. The beach is accessed by around 120 steps which we loved but I can see they may be an issue if not so mobile or able. The beach is incredible! We walked to vila moura which took around 2 hours, had lunch and walked back. There was also a lovely walk along the cliff top in the other direction going via the town of olhos de agua. This walk was spectacular! It takes you all the way to Maria Luisa beach via a restaurant on the beach called passaro azul ( definitely worth a visit). We spent a morning at the indoor pool, sauna and steam room which was nice as it was raining outside. My husband also used the gym which was adequate. The town is sweet with a selection of restaurants and shops plus a small supermarket for supplies! All in all we had a fantastic 10days and will definitely be back. Thank you to all the staff for making it such a great holiday!

I going to admit I was really worried about staying here but we’ve just come back from 4 nights was very surprised. The staff were very friendly and accommodating - our room though it was dated was very clean, we also had housekeeping come everyday. The pool area was a great size. Plenty of beds, in decent condition. A couple were broken but the majority were good. The pool bar was reasonably priced and the food was good. Good service from staff. Our door locked and the hotel was in ok condition. From what I can tell they are merging two hotels together and are in process of doing the rooms/hotels up. Disliked · Down side our air con didn’t work - they did provide us with a fan however it was that hot it didn’t do very much. We struggled to get towels but we did get some. We just had to collect from reception in the evening. There was a couple of tiles on the balcony that was broken.

Stayed for 4 nights in a self catering apartment which was great! I was abit apprehensive about this hotel as the price was very cheap, so wasn't sure what to expect however was pleasantly surprised with the room which was very clean and spacious. Staff were friendly and helpful. We didn't use the pools as water was too cold in April. Location was good, was walking distance to the old and new towns. We booked a boat excursion to explore the caves and dolphin spotting which was absolutely amazing and a must see!

This hotel really paid attention to detail. I don’t think I’ve ever stayed in a more equipped hotel room. It was huge, it has everything you could want. I stayed for 4 nights in a suite. The pools were immaculate, so clean everywhere you went. Also fairly quiet and relaxing, not busy and no one reserving sun beds which was really nice to see. Beach was a 2 minute walk down the steps near the hotel. You can reserve a sun-bed via the hotel but it is 50€!!!! The food was good, breakfast was great. I was a little surprised to find half board was actually breakfast and lunch which I didn’t want. Buffet dinner was 45€ which felt was overpriced. All in all a lovely hotel, it’s expensive but I feel the facilities reflected that.

Before heading out to Portugal I was in regular contact with the hotel and they we're very prompt and helpful with my queries. They also organised transport from the airport which was €45 for the two of us, however, on the return journey, it was €55 as it was before 8am - something we were not advised if up front. (We later learned that you could organise an Uber or transport direct from the airport for around €25-€30, so it pays to do more research beforehand). Arrived at the hotel to be greeted by lovely, courteous staff and was told we had been given a room upgrade (we had booked a 2 bed apartment with balcony and this was upgraded to one of their 2 bed terraced apartments) - WOW! I shed a tear when we found the terrace!  The hotel also accommodated our request to be away from nightly entertainment noise - so grateful for that! The apartment was huge, clean and was very well kitted out - full kitchen, crockery, cutlerty, cooking equipment, fridge with mini freezer, hob, microwave, kettle etc, lovely lounge/diner area and two huge bedrooms, one with ensuite, and another bathroom. The usual liquid soap, shampoo/ bodywash and  conditioner all supplied by the hotel. There are 4 USB ports in each bedroom and also a 2 x 3 pin plug sockets. The hotel is situated on a busy road, and depending on where your room is, this may be an issue. Soundproofing in the apartment itself is very good i.e. I couldn't hear my husband's snoring, but even with patio doors/windows shut, traffic and outside noise is very evident (even though they're double glazed).   I found the mattress very hard, and after chasing Reception twice, a soft mattress topper was provided, which helped a lot. I had an issue with a loose toilet seat and this was promptly sorted by maintenance. Housekeeping - towels and bed linen changed every 3 days.  Bottle of water supplied every day - they will provide more if required.  We booked all inclusive and found, like a lot of previous reviews, the food to be disappointing.  It was lukewarm and sometimes very dried out.  There wasn't a huge selection of salads, desserts or mains (2 different meats, 2 fish, rice, a pasta dish, some potatoes, kids section with fish fingers, nuggets, chips etc and a vegan section with 4 dishes) and as a last resort, you could have pizza if nothing took your fancy, which happened on several occasions. Soups were mostly fish or bean/barley based but there was a nice tomato and a carrot/pumpkin soup which was nice. Desserts were never named, and a lot of the cakes contained nuts so for those with allergens, I would recommend you ask the kitchen staff as to what's in the desserts before you tuck in. There was always fresh fruit and cheese and biscuits too (again, this never varied). There was a small selection of bread and rolls, which remained the same choice throughout breakfast, lunch and dinner. Cooked breakfast was the usual bacon, sausages, hash browns, baked beans, mushrooms, tomatoes etc plus a sele