Orka Sunlife Resort Hotel and Aquapark

Orka Sunlife Resort Hotel and Aquapark Reviews

Orka Sunlife Resort Hotel and Aquapark

Güzgülü Mevkii, Ölüdeniz Cd. No: 7 D: 4, Oludeniz Mahallesi, 48300, TürkiyeView Hotel Details
Orka Sunlife Resort Hotel and Aquapark
Orka Sunlife Resort Hotel and AquaparkOrka Sunlife Resort Hotel and AquaparkOrka Sunlife Resort Hotel and Aquapark
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Orka Sunlife Resort Hotel and Aquapark Guest Reviews

3.7/5
9 review
Verified reviews
Location3.7
Amenities3.8
Service3.8
Cleanliness3.7
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Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Family Room
Stayed in Jul 2024
Family
6 review
1.2/5
Posted on Aug 25, 2024
The most expensive and worst hotel I've stayed in Turkey, no doubt about it, please don't book it if you can! Facilities: The swimming pool and water slide facilities are OK, and children still like it very much. But they are all closed at 7 pm, which is really boring at night! And we live in Building 3 (actually we walked about 5 floors), you can see that we have to walk up from Figure 1 every day, and finally walk down with the luggage elevator broken! Service: Very bad! First, the family suite booked actually has to pay extra for children, which we didn't add in all the previous hotels, and it was added by more than 500 RMB, a total of more than 3,900 RMB per night; second, the waiter had no service attitude, and didn't help us take the luggage to the room when we went there. We didn't know how to go there at all, and we had to carry it up by ourselves (the elevator was broken) Beach: If you don't have a car to go to the beach, you can't go there by yourself, the hotel only has one bus every day Food: It's just hamburger meat and cheese, the fruit is okay, there is no valuable food, it's not worth the price
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Response from Property: Dear Guest,We thank you for feedback. We are sorry that our service did not meet your expectations. We would like to inform you that during peak check-in times, guests may experience a brief wait for an available bellboy. As a result, some guests opt to carry their own luggage. Regardless of the situation, we provide a luggage service even if the elevator is not operational.We provide a variety of 30 different food at our hotel. Had you communicated your exact requirements while you were here, we would have been delighted to offer our assistance.Guest Relations SupervisorDerya Tekcan
ccaiyb
Standart Room Side View
Stayed in May 2024
Family
8 review
3.5/5
Posted on Jun 28, 2024
The hotel is a bit remote, the room is really really really small, but the service staff is quite enthusiastic. Because it is an all-inclusive hotel, three meals a day are solved in the hotel, and the kids will not feel bored as long as there is water to play. There are very few Chinese people, and more Europeans and Americans come for vacation. The hotel design is very unreasonable. The elevator can only go to the 5th floor, but our room is on the 6th floor. There is a problem with the shower. Anyway, the bathroom is leaking.
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Response from Property: Dear ccaiyb, Thank you for your review. It sounds like you had a mixed experience at the hotel. It's great to hear that the service staff was enthusiastic and that the all-inclusive meals and water activities for kids were enjoyable. We will be passing your concerns about the lift on the necessary department. Your feedback is valuable as it gives a perspective for potential guests. GUEST RELATİONS Maya AKKUŞ
Nurbanu
Standart Room Side View
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
It was a perfect holiday, I chose it as a honeymoon hotel. Orka World is a place to come again ❤️
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Response from Property: Sevgili Nurbanu Hanım,Öncelikle bizi tercih ettiğiniz için teşekkür ederiz.Balayı tatilinizin mükemmel geçtiğini duymak bizi çok mutlu etti.Sizi tekrar ağırlamaktan memnuniyet duyarız.Yakın gelecekte görüşmek dileğiyle! Saygılar,MİSAFİR İLİŞKİLERİMaya AKKUŞ
Guest User
Standart Room Side View
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
A very nice hotel
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Response from Property: Dear Guest, Thank you for your evaluation. We would be delighted to welcome you again. See you again in the near future. Best regards, ORKA SUNLIFE HOTEL RESORT & AQUAPARK Guest Relations Officer Derya Tekcan
Guest User
Standart Room Side View
Stayed in Sep 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Very good, satisfied
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