Omaha Spa Hotels

We just stayed at Home 2 while I had an operation done at nearby UNMC hospital. This is one of the most pleasant experiences we have had in years. To start with, the day before we were to leave our kennel closed due to a fire. I called and talked to Cameron and explained the situation and she said no problem, bring our Pug along, they are a pet friendly place. When arrived and met Cameron in person, she was very helpful to myself and wife. Don’t let her leave, she is great! Anyway, the room was large and includes a small kitchenette where we were able to make small meals. Dishes, utensils, and even a dishwasher. Very comfy beds and a large TV with good channels was also included. Breakfast is included and good, and coffee is available 24-7. Highly recommend Home 2.

I love it

We booked 3 rooms at the friends and family rate, upon check-in their system only showed 2 rooms booked, even though I had my reservation pulled up on my phone clearly showing 3. The woman working the front desk had no idea how to fix it and was apparently the only one working that night. It was new year's eve, however, reading previous reviews it doesn't seem like management ever staffs the hotel properly so I don't think the holiday was a factor. After quite some time of trying to figure it out and me even calling the hotel help line (which was on a 15 minute wait) the front desk employee said she could just book me another room at the discounted rate. She was doing all she could to help but clearly shouldn't have been the only one working that night when she wasn't sure how to fix that sort of problem. Pool and rooms were fine but with only the 1 employee on staff, she was constantly running trying to refill towels in the pool area and the phone at the desk constantly rang with no one behind the desk to answer. We were having drinks in the lobby and watched someone stand at the desk for probably 20 minutes before they were greeted. No fault of the 1 employee working, they were just understaffed! Breakfast the next morning was inedible. Potatoes still cold/frozen in the middle, pancake mix started coming out normal then after a second it was completely watery. Hilton has some work to do on this location.

The rooms are very clean and extremely comfortable. The Staff went out of their way too make sure my stay was excellent. I ordered some room service for lunch and breakfast and it was prompt and excatly what I wanted. I became ill and had to go to urgent care. The shuttle service at the hotel drove me there, picked me up and took me to a pharmacy for my prescription. Just a warm, professional experience. I highly recommend the Magnolia in Omaha.

A little pricey but loved our stay, beautiful room and good service

Homewood Suites by Hilton Omaha-Downtown, Nebraska, is located across from the TD Ameritrade Park, home of the College World Series, and just a few minutes from Century Link Convention Center and Old Market Area. Enjoy easy access to Downtown Omaha. Each suite has a fully -equipped kitchen with refrigerator, microwave and dishwasher. Relax on the sofa bed and enjoy high-speed internet access. Savor a free hot breakfast daily and complimentary dinner and drinks, Tues - Thurs evenings.

We made a quick trip to Omaha with the family in the location of the hotel is perfect and the shuttle made it so easy to get around without having to use a car. We did have an issue with our room that was not something the staff could control, but once we brought it to their attention, they handled the situation as quickly as possible and made things right for our family. We will definitely stay at this hotel again due to them going above and beyond to take care of us!