Ommen Spa Hotels

I would not recommend this hotel to anyone. Prior to the weekend we only had the booking confirmation e-mail, no extra information whatsover. Upon arrival the check in woman didn't know for sure if the room was already clean (we arrived at 16:00, check in is from 15:00...). The bed was made but there were flies in the room, dead musquitos on the walls everywhere, the toilet was dirty, there were stains on the floor, etc etc. Our balcony was next to the train passing, so there is that. It was 10 degrees outside but it was boiling hot in the room(?) We came for the Spa and were disappointed. You can only do treatments on saturdays appereantly, would have been nice to know that in advance. The steam room was broken, you have to leave the hot tub every 5 minutes to push a button the turn it on, there was mold, the swimmingpool smelled like old water and it was dirty everywhere. They don't explain anything to you at the hotel so you just have to figure out that you need a seperate card to access the spa, not just your roomkeycard. Almost all of the showers are cold or have no pressure. The restaurant is expensive and they had forgotton our reservation. I'm severly allergic to nuts and mentioned it in my booking information and again at the start of dinner. First course; cashew nuts in the salad. This has never happened to me in any restaurant ever. We've paid for the dinner with the booking, so only had to pay for our drinks. The price was 84 EUROS. Two teas, some water, and a bottle of wine. What the hell....